Customer Service Representative
2 days ago
Location- Victoria, Melbourne, Eastern Suburbs- Discipline- Sales Recruitment- Reference- 624571- Immediate start available
- Flexible work options on offer
- Join a fun and friendly team and feel like part of the family
Are you a bright, enthusiastic and passionate individual who prides yourself on delivering exceptional customer service? If yes, then please read on. Our client, a global interiors company based in Melbourne’s eastern suburbs, has not one but two vacancies for customer service representatives to join their busy and vibrant team. As a representative of the company’s brand, you will thrive on delivering a premium customer experience to internal and external stakeholders.
What’s in it for you:
- Ongoing training and development
- Luxurious office with free onsite parking
- Close to public transport
- Discounted gym membership
- Generous product discounts
- Paid wellbeing days
- Flexible work options
- Fun, friendly and supportive team
- Fantastic culture where people matter most
Duties include:
- Handling enquiries from retail, commercial and consumer customers
- Supporting Business Managers through CRM and product inventory
- Providing professional and reliable support to the Sales Team
- Proactively committing to same day sales order fulfilment
- Sharing ideas to improve processes and identify smarter ways of working
- Educating and supporting internal and external customers
- Achieving set daily targets
- Supporting the implementation of new processes and procedures
To be considered you will need:
- 2 years’ experience in customer service / sales / call centre administration
- Excellent verbal and written communication skills
- Proficient in the MS Office Suite and exposure to CRMs
- Strong organisational and administrative skills
- Ability to prioritise workloads and meet deadlines
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