Cleaning Services Manager

6 months ago

Perth, Australia Downer Group Full time

**A new name, a bright pathway ahead**

Part of Downer Group, our newly formed Social Infrastructure and Citizen Services business unit brings amazing capability to the people of Australia and what matters most to them. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; _to enable our communities to thrive._

**Join us on the journey**

We currently have an opportunity for a **Cleaning Services Manage**r to join our Perth Convention and Exhibition Centre. You will be responsible for the operational planning; managing resources and leading teams to deliver a high standard of cleanliness across a 7 day a week, 24-hour operation.

The key objective of this role is to build and maintain strong mutually trusting relationships with staff, clients, suppliers, contractors, and internal departments to deliver on venue cleaning KPIs and event cleaning services.

**What you’ll do**

The role has a broad remit, with key responsibilities outlined below:

- Manage and supervise the cleaning department, including recruitment and training.
- Planning, budgeting, and invoicing to ensure smooth administration and coordination of all cleaning requirements and to find cost efficiencies.
- Provide a consistent and responsive service and communication to clients and all internal departments.
- Ensure contractors/agency engaged adhere to the site rules and regulations and terms of their contract.
- Ensure all events run smoothly and the needs of the client are attended to promptly and efficiently, maximizing profits.
- Daily supervision of the cleaning team, a 7 day a week, 24-hour operation.
- Ensuring a high level of cleaning services is delivered, to meet agreed contractual standards.

**What you’ll bring**
- A strong leader, who is experienced in managing large teams, quality control and building a performance culture.
- Solid knowledge of cleaning and hygiene related services with an understanding of observing safe work practices in a high-risk environment and chemical use in the workplace.
- Ability to engage and influence key stakeholders and experienced in auditing, financial costing and reporting.
- Excellent communication skills required both written and verbal.
- Working in a fast-paced environment and has proven capacity to work well under pressure and to strict rolling timelines.

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.

**Why work for us?**

Working for the Social Infrastructure and Citizen Services business unit, means being part of something new and exciting. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You’ll also find a range of benefits available such as:

- Training and development to support your career.
- Internal career opportunities across the Downer Group business
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

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