Field Service Engineering Supervisor and Pgnaa

7 months ago


Adelaide Region SA, Australia Thermo Fisher Scientific Full time

The replacement will look for a Field Service Engineer with experience in PGNNA technology.

Complete Job Description:
When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares the passion for exploration and discovery. We give our people the resources and changes to build significant contributions to the world.

**Location/Division Specific Information and geographic scope**:
Within our APAC Materials & Minerals Business Unit we are looking for an experienced and motivated Field Service Engineer for our product line Process Analyzers.

**How to make an impact**:
You will join a dedicated Service Team that supports Customers that are using Thermo Fisher Scientific analyzers based on the Prompt Gamma Neutron Activation Analysis (PGNAA) technology. These Customers are producing the high-quality fundamental building products of our world and are expecting a highly specialized and fast resolving service. Frequent travel and able to deal with customer's site visits schedule are required for this position.

Representing our Company in a positive professional manner taking care of our external - as internal Customers. Leading your tasks and being committed to deliver beyond the required end result and delighting your Customer. Work is completed in time with high quality.

You are able to prioritise your tasks under demanding conditions and schedules showing a proactive approach and confidence in your actions. Never forgetting that safety is our first priority.

**Key Responsibilities**:
Typical Service activities related to the PGNAA technology equipment include:

- Carry out quality technical and professional on-site Installation and Commissioning (I&C) of PGNAA Thermo Scientific equipment which includes training the customer in the accurate and safe operation of the equipment
- Visit Customer sites for regular Maintenance Services such as Preventative, Repairs and Emergency Breakdowns.
- Provide Radiation Services together with Validation and Audit Services
- Complete site visit reports within time frames as laid down in the relevant work instructions, and or Customer requirements. Ensure all agreed action points are followed up
- Support engineering changes for existing products and/or process improvement
- Enhance, update and help with the internal procedures documentation

On top of the PGNAA product support other job responsibilities include the following,
- Minerals, BMH, Gauging product line support
- Supervision: Manage the strategic activities of PPA ANZ engineers
- Tech support & training co-ordination
- Product management support for improvement
- Drive after market business - PSA contract, parts, sources, repairs, Installation & commissioning, project acceptances, backlog clearing, parts campaign, service upgrades, service forecast, booking & revenue reviews

Your work directly impacts and adds value to the overall Service Targets with respect to:

- Customer happiness and satisfaction
- Bookings and Revenues
- Service Profit and Overhead Cost while following all internal rules

**Requirements and Qualifications**:
The following mínimal skills are a must:

- Associate Diploma or Degree in an Engineering field such as Electronics.
- Confirmed experience in PGNAA Field Service and Customer Service (minimum 5 years)
- Current driver’s license and ability to drive a manual vehicle
- Excellent written and oral skills in English
- Field work or knowledge of the coal and cement sector (or related) processing industries
- Experience with on-line analyzers and/or industrial processing instrumentation
- Developed analysis and numeracy skills
- Excellent oral, written and interpersonal skill
- Ability to learn quickly and intuitively
- Read and understand manufacturing assembly drawings, electrical & pneumatic schematics

Special Conditions:

- This position requires additional drug testing to follow customers’ site access requirements.
- Flexibility to travel, sometimes with limited notice
- Weekend & Public Holiday work is sometimes required as well as Out of Hours support to Customers

**What we offer**:
You will receive a competitive salary and will have outstanding development and career prospects in a globally growing company.

**About Thermo Fisher Scientific**:
In Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our remarkable mission—enabling our Customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


  • Product Manager Pgnaa

    7 months ago


    Greater Adelaide SA, Australia Thermo Fisher Scientific Full time

    **About Thermo Fisher Scientific**: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $40 billion and 100,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical...

  • Engineering Manager

    7 months ago


    Adelaide Region SA, Australia PERSOLKELLY Full time

    PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across...


  • Adelaide Region SA, Australia Service Stream Full time

    Primary Location Adelaide - Hope Valley Job Description Summary Service Stream’s South Australian Water division are currently seeking an Accounts Payable Systems, to join our team. About the Role Responsible for the efficient and effective entry of job data and provision of administrative support for the Field Operations Metro. Working collaboratively...


  • Adelaide Region SA, Australia Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. At Normet everyone is provided with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences. The primary responsibility of the Field Service Technician is to support the...

  • Supervisor

    7 months ago


    Adelaide Region SA, Australia Downer Group Full time

    Downer is a leading provider of end-to-end **Technology & Communications** service solutions. Our wireless line of business offers capability across Project Management, RAN design, SAED, construction and integration services for our customers across both Carrier and Critical Communications networks. **ABOUT THE ROLE** Due to securing new programs of work...

  • Site Supervisor

    7 months ago


    Adelaide Region SA, Australia Found People Full time

    $150-200k + Super - Travel and accomodation provided for remote workers. - DIDO role in regional NSW! **About the company** Highly successful commercial construction company seeking a Project Engineer/Site Supervisor for a project in a live operational manufacturing facility in Wagga Wagga **About the role** The company has its head office in Brisbane...


  • Adelaide Region SA, Australia Service Stream Full time

    Primary Location Adelaide - Hope Valley Job Description Summary Civil Maintenace Worker - Afternoon Shift About the Role Civil Maintenance Worker (Afternoon Shift) Located at the Happy Valley area, we have an exciting opportunity for a Civil Maintenance Worker on afternoon shift to join our SA Water service delivery team About the Role Under the...

  • Site Supervisor Sa

    3 months ago


    Greater Adelaide SA, Australia Quattro Project Engineering Full time

    Adelaide SA October 2, 2024 We have an exciting opportunity to join our team as a Site Administrator based in South Australia on a fixed term contract. **The Role**: Due to our company's continuous expansion, we are looking for a Site Supervisor to join our team on a 12-month fixed term contract based in South Australia. This represents an exciting chance...

  • Sales Specialist

    7 months ago


    Greater Adelaide SA, Australia Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. Being part of this passionate team offers interaction with people from a diverse set of...


  • Adelaide Region SA, Australia Service Stream Full time

    Primary Location Adelaide - Hope Valley Job Description Summary An exciting opportunity has arisen for a Civil Maintenance Worker to join Service Stream on our SA Water contract. About the Role Service Stream’s SA Water Project team are currently seeking Civil Maintenance workers to join our growing company. Your core responsibilities will include...

  • Field Technician

    2 days ago


    Adelaide Region SA, Australia Boart Longyear Full time

    Adelaide, Australia - Reqid: - ** 13956BR** - Job Category: - ** Drilling Services** Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 125 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities...

  • Vfx Supervisor

    24 hours ago


    Adelaide Region SA, Australia Moving Picture Company Full time

    Company Description Moving Picture Company (MPC) is a global VFX studio with decades of storytelling experience across the feature film and episodic industries, with award-winning highlights including The Lion King, 1917, The Mandalorian, and Wandavision. MPC’s global network of artists is constantly innovating to bring unimaginable ideas to life through...

  • Manager, Engineering

    7 months ago


    Greater Adelaide SA, Australia Thermo Fisher Scientific Full time

    **The Opportunity** At Thermo Fisher Scientific, each one of our 120,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative...


  • Adelaide Region SA, Australia Canonical - Jobs Full time

    This role is an opportunity for a technologist with a passion for Linux and Cloud to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...


  • Adelaide Region SA, Australia Rex (Regional Express) Full time

    An excellent opportunity exists for a suitably qualified and highly motivated individual to fill the role of Line Maintenance Supervisor (LMS), based at our Adelaide hangar. **Reporting**: This position reports to the General Manager Engineering. **Duties and Responsibilities**: - Ensuring compliance with Engineering Procedures and Certification...


  • Adelaide Region SA, Australia HAYS Full time

    Join this progressive Mid-Tier Firm located on the Adelaide city fringe. Supportive and flexible environment. **Your new company** You will be joining an established and respected Adelaide Mid-Tier Firm that values diversity, inclusion and collaboration. **Your new role** As a Supervisor Business Services, you will be responsible for producing top...


  • Adelaide Region SA, Australia Superior People Recruitment Full time

    As an experienced **Appliance Field Service Technician**, you will work between 40-50 jobs per week traveling across Melbourne to service a variety of clients. You will be skilled to provide a range of repairs on domestic and/or commercial kitchen and laundry appliances. **Duties**: - Provide scheduled repairs on domestic and commercial kitchen and laundry...


  • Adelaide Region SA, Australia Superior People Recruitment Full time

    As an experienced **Appliance Field Service Technician**, you will work between 40-50 jobs per week traveling across Melbourne to service a variety of clients. You will be skilled to provide a range of repairs on domestic and/or commercial kitchen and laundry appliances. **Duties**: - Provide scheduled repairs on domestic and commercial kitchen and laundry...


  • Greater Adelaide SA, Australia 4AG Robotics Inc. Full time

    **About US** Welcome to 4AG Robotics! We are a powerhouse of creativity, innovation, and cutting-edge technology. We thrive on making quick, smart decisions and believe that collaboration and excellence are the keys to our success. **Key Responsibilities**: - Install, configure, and calibrate agricultural robotic systems at customer sites. - Diagnose and...


  • Adelaide Region SA, Australia Miele ANZ Full time

    Enjoy a fast paced, hands on role with a global leader in quality appliances - Undertake a fully funded Electrical apprenticeship in Appliance Servicing - Enjoy continued career progression at the conclusion of the apprenticeship **Miele** Miele's international reputation for the quality of its domestic and commercial appliances, together with its...