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Network and Security Operations Specialist

2 months ago

Sydney, Australia AC3 Full time

#4 Best Place to Work in Australia 2021 & 2022.
- Largest Australian IT Service Provider for NSW Government
- Work on technologies such as SDN (VXLAN, eVPN), Palo Alto, etc

**The company**

AC3 is an Australian owned Multi-Cloud Solutions Provider with offices in Sydney, Melbourne and Auckland, servicing over 50% of the NSW Government and 1,200+ customers in Australia & NZ.

We specialise is in Cloud & infrastructure, Cyber security & Software and data integration.
- AWS Premier Partner
- Microsoft Gold & Tier 1 CSP partner
- Cisco Gold Partner
- ServiceNow Elite Partner
- Palo Alto Networks Silver Partner
- HPE Platinum Partner

We've been growing extensively over the recent years, won exciting projects and customers and are looking for more awesome tech lovers to join our family

T**he Position**

As part of our Managed Services practice, you'll join our talented Network & Security Operations Specialists Team and bring your expertise to provide network support to both AC3 and our customers and minimise risks.

**Responsibilities**
- Manage, maintain and improve the Network services for AC3 and customer systems
- Monitor performance of key components, solutions and services
- Assist with compiling weekly and monthly reports on managed Networks as required
- Ensure that managed Networks meet or exceed operational SLAs
- Provide input into the design and implementation of technical solutions and services
- Strong emphasis on dealing with customers and service management of tickets etc for incidents, requests, problems and change management.

**Skills & experience**
- Previous experience working as a Network & Security Operations Engineer, with proven L3 troubleshooting skills
- Previous experience working for an MSP/IT Solutions Provider highly desirable
- Strong technical skills across
- **Cisco R&S**:

- **Palo Alto**:

- **F5 LTM/GTM**:

- **Aruba and Cisco wireless**:

- Fortigate
- AWS/Azure/VMWare Clouds
- A plus: Juniper R&S and Voice technologies (a plus)
- eVPN / VXLAN (a plus)
- Ability to troubleshoot complex issues in diverse network and security
topologies
- Relevant industry certifications such as CCNP, CCDA, ITIL, etc.

**What’s in it for you?**
- $130,000 base salary + super + 5% bonus + Over time + 5 weeks annual leave
- Scheduled Investment in certifications & Training.
- Company benefits including discounted lifestyle services such as health insurance, salary packaging, and **half-day Fridays once a month**:

- Investment in your certifications
- Exciting time to join a leading Multi-Cloud Solutions Provider
- True flexibility in the workplace
- Our people are the backbone of our business, and we believe in providing them with every opportunity to grow and develop.
- Convenient Sydney CBD location with state-of-the-art facilities.

**Culture**

As number 4 on Australia’s Best Places to Work 2021 & 2022 list, it’s clear that culture is a top priority at AC3 and we approach business with family values. We keep it simple and live by our fours ways of being:

- Own It: If I say I’m going to do it, I do it. And I give it my all.
- Better It: I take the current status quo and make it better.
- Brave It: I listen, say what needs to be said, and do the right thing. Especially when it’s tough.
- Enjoy It: I take my work seriously, but don’t take myself too seriously.

We’d love for you to experience the AC3 way for yourself

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