Engagement Officer

1 week ago

Joondalup, Australia MercyCare Full time

**Job description**

***:
**Engagement officer**:

- Aged Care Services | Aged Care
- Closing date: 02/03/2024
- When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

**About the role**

This role as an **Engagement Officer** supports our Home Care team at Currambine by:

- Working with the Home Care Team Lead and Coordinators to identify target clients across all Home Care programs.
- Attending client homes for face-to-face visits to discuss services, when required.
- Liaising with the Home Care Coordinators to handover documentation for sign ups.
- Engaging in effective stakeholder communications using the appropriate communication channels to promote Home Care services.
- Managing the engagement mailbox and ensure queries are responded to in a timely manner.
- Attending relevant sector expos and events.
- Conducting phone call and other engagement activities with potential clients.
- Monitoring the MercyCare CHSP database and engaging with clients to convert eligible clients to MercyCare HCP.
- Undertaking additional duties as required by the Manager or Team Lead of Home Care.

If this sounds like you, please join us to share your knowledge of aged care services and a passion for supporting people through life’s journey.

**About you**

You’ll share our values and want to make a difference in the lives of others. Your key experience will include:

- Certificate III in business, administration, marketing, customer service (desirable)
- Relevant experience in a fast moving administrative or customer service role
- Understanding principles of relationship management and stakeholder engagement
- Ability to prioritise workload and meet deadlines
- Excellent interpersonal skills and participation as an active member of a team
- Excellent computer skills including Microsoft Word, Excel and Outlook
- Driver’s license
- National Police Clearance (obtained within the last six months)

**About the benefits**

Along with joining a Western Australian community focused organisation, you’ll have access to:

- Salary sacrificing/packaging options up to $18,000
- Flexible shift pattern to suit life commitments
- Employee Benefits & discounts (including Childcare for your own little ones)
- Options to purchase additional leave to support work/life balance
- Supportive work environment with development and training
- Employee Assistance Program

**To Apply**

**_At MercyCare, every person matters._**
- With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values - respect, integrity, compassion, justice, excellence, and courage._
- ._

  • Engagement Officer

    1 week ago

    Joondalup, Australia MercyCare Full time

    Job description***: Engagement officer: Aged Care Services | Aged Care Closing date: 02/03/2024 When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian notforprofit provider of aged care, family, community, early learning and disability services we support...

  • Customer Service Officer

    4 days ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service Officer

    1 week ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • IT Project Officer

    2 weeks ago

    Joondalup, Australia Peoplebank Full time

    Location: - Joondalup- Job Type: - Permanent- Posted: - about 6 hours ago- Contact: - Lisa Williams- Discipline: - General IT - Reference: - 262008**IT Project Officer** - 2 year fixed term contract with highly reputed client - Requires Microsoft Dynamics ERP implementation - NOR location, flexible working & car park available **The client**: A highly...

  • Project Officer

    4 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    We’re looking for the next face of the ECU Health Centre at Wanneroo! The Project Officer is the first point-of-contact for internal and external stakeholders for the ECU Health Centre, an integrated primary health facility providing a range of health services and incorporating clinical training and research, helping support the development of the future...

  • Customer Service Officer

    3 weeks ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Customer Service Officer

    1 week ago

    Joondalup, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends and alternate Thursday nights. Additional shifts during the week will...

  • Community Development Project Officer

    3 weeks ago

    Joondalup, Australia City of Joondalup Full time

    The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive...

  • Projects Officer

    4 weeks ago

    Joondalup, Australia City of Joondalup Full time

    **Projects Officer - Landscaping - Full Time** - Salary: $91,115 - $96,648 per annum - Plus up to 14.5% superannuation (conditions apply) - Commute use of vehicle - Ref No: 23-140 Are you a skilled Projects Officer with a passion for landscaping and a knack for project management? If so, we have the perfect opportunity for you! **Parks and Natural...

  • Strategic Officer

    1 month ago

    Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University's international growth, engagement and the establishment of new international education and commercial enterprises. An exciting opportunity has arisen within the International Office team. We are seeking an enthusiastic and proactive person to join our newly formed Global Business...

  • Strategic Officer

    4 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    The International Portfolio is responsible for leading the University's international growth, engagement and the establishment of new international education and commercial enterprises. An exciting opportunity has arisen within the International Office team. We are seeking an enthusiastic and proactive person to join our newly formed Global Business...

  • Customer Service Officer

    4 weeks ago

    Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...

  • Customer Service Officer

    2 months ago

    Joondalup, Australia Lendlease Full time

    Start date: ASAP - Causal role- Work alternative weekends- $25.68 per hour Lendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate...

  • Customer Care Officer

    4 weeks ago

    Joondalup, Australia Western Diagnostic Pathology Full time

    Customer Care Officer **Job reference**: #6103**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Part Time (Max Term) 22.80 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is...

  • Customer Care Officer

    2 months ago

    Joondalup, Australia Western Diagnostic Pathology Full time

    Customer Care Officer **Job reference**: #6103**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Part Time (Max Term) 22.80 hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is...

  • Customer Care Officer

    2 weeks ago

    Joondalup, Australia Western Diagnostic Pathology Full time

    Customer Care Officer **Job reference**: #5741**Brand**:Western Diagnostic Pathology**Location**: 60 Shenton Avenue, Joondalup WA 6027 (Joondalup Private Health Campus)**Work type**: Full Time (Permanent) hours per week**Schedule**: Positions cover shifts 24 hours a day, seven days per week as required**About** **us** - Western Diagnostic Pathology is part...

  • Customer Service Officer

    1 week ago

    Joondalup, Australia Lendlease Full time

    Start date:ASAP Causal role Work alternative weekends $25.68 per hourLendlease have an exciting opportunity based at our Joondalup Shopping Centre in Joondalup. We are looking for a Customer Service Officer to join the Centre Management Team. You will be working on a Part-Time basis with approx. 20 hours per week. Your shifts will include alternate weekends...

  • Administration Officer

    4 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    Edith Cowan University (ECU) is a large multi-campus institution located in Western Australia (WA) with a strong reputation for excellence in teaching, research and state-of-the-art facilities. Our focus on teaching and research is inspired by engagement and partnerships with those in the many communities in which we serve. ECU is guided by strong values...

  • Digital Support Officer

    1 week ago

    Joondalup, Australia Edith Cowan University Full time

    $71,918 to $76,598 p.a (HEW 4) Ongoing, Full-time, Joondalup and Mt Lawley Campuses Open to candidates with relevant work rights DIGITAL SUPPORT OFFICER DIGITAL AND CAMPUS SERVICES $71,918 to $76,598 (HEW 4) JOONDALUP AND MOUNT LAWLEY CAMPUSES ONGOING, FULL TIME COMMENCEMENT DATE: MAY 2024 Overview Digital and Campus Services (DCS)...

  • Digital Support Officer

    2 months ago

    Joondalup, Australia Edith Cowan University Full time

    $71,918 to $76,598 p.a (HEW 4) Ongoing, Full-time, Joondalup and Mt Lawley Campuses Open to candidates with relevant work rights DIGITAL SUPPORT OFFICER  DIGITAL AND CAMPUS SERVICES $71,918 to $76,598 (HEW 4) JOONDALUP AND MOUNT LAWLEY CAMPUSES ONGOING, FULL TIME  COMMENCEMENT DATE: MAY 2024 Overview Digital and Campus Services (DCS)...