Quality Case Assessor
6 months ago
**Long Term Contract Role**
**Sydney/ Melbourne location**
**Immediate start**
**About the Client**:
Our client is a leading global services organisation seeking multiple qualified Case Assessors **(Mid - Senior)** to join their project team. This project team is dedicated to servicing a large government client and assist them with case management across different financial products.
**Roles available**:
- Case Assessor - 2+ years of experience
- Senior Case Assessor
- 4+ years of experience with at least 1 year on Quality Assurance role
- Team Lead - 5+ years of experience with coaching/ mentoring junior staff to remediate quality issues
**Mandatory Requirements**:
- **Must be RG146 (all modules) certified**:
- 4+ years' experience in complex **financial advice remediation programs**, with at least 1 year in a Quality Assurance role
- Proficient verbal and written communication skills with a customer service orientation
- Excellent knowledge of financial instruments and a good understanding of how funds and related products are administered.
- Proficient in Excel
- Ability to work independently with mínimal supervision
- Must have full working rights***
**Key Responsibilities**
- Contact customers to understand and document complaint specifics including all relevant details
- Request relevant information including confidential documents to inform assessment of complaints
- Document customer information and case assessment work papers and outcomes in case management system in required format and level of detail
- Draft formal 'Assessment Outcome' document to be shared with both client and customer
***
**_Jyoti Dua_**
**_Divisional Manager_**
**_Let's Connect_**
- Aboriginal and Torres Strait Islander people are encouraged to apply._
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
-
Case Assessor
2 months ago
Sydney, Australia Kirra Services Full time**Location**: Sydney & Melbourne **Job Role and Key Skills**: RG 146 Qualified Assessor **WHO WE ARE** *** Kirra Services is currently looking for the position of **RG 146 Qualified Assessor, based in Sydney & Melbourne **for the global technology innovator and world's leading IT company. We are searching for talented and motivated professionals who are...
-
Senior Case Review Specialist
1 month ago
Sydney, New South Wales, Australia Insignia Financial Full timeRole OverviewWe are seeking an experienced Senior Case Assessor to join our team at Insignia Financial. As a Senior Case Assessor, you will play a pivotal role in ensuring our business is a safe and trusted environment for our customers.Key ResponsibilitiesConduct thorough case-level advice review assessments to ensure compliance with our methodology...
-
Claims Assessor
6 months ago
Sydney, Australia Mayday Recruitment Full timeUtilise your previous claims experience in this life claims role - Join a fun and collaborative team - Hybrid working enviroment MAYDAY Recruitment are currently seeking an enthusiastic and experienced Claims Assessor to join the dynamic team of a pioneering company at the forefront of Australia's insurance industry. If you thrive in the world of insurance...
-
Motor Assessor
5 months ago
Sydney, Australia Insurance Australia Group LTD Full timeMotor Assessor Make a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand as an Intermediated Motor Assessor. **We're here for you. Are you ready?** **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our IIA (Intermediated Insurance Australia) Supply Chain team in...
-
Trainer & Assessor - Diploma of Community Services
5 months ago
Sydney, Australia Dolores Recruitment Full timeWe are seeking Trainers and Assessors for - Diploma of Community Services (Case Management) Duties include but are not limited to: - Delivering training, assessment and student services that adhere to the principles of access and equity, meet the individual needs of students, and maximize outcomes for students. - Conducting assessment and making assessment...
-
Sydney, New South Wales, Australia 360RTO Solutions Full timeDeliver Quality Education in AccountingWe are seeking an experienced Accounting Trainer and Assessor to join our team at 360RTO Solutions. This is a fantastic opportunity for professionals looking to share their knowledge and skills with students in the Certificate IV in Accounting and Bookkeeping and the Diploma of Accounting.
-
Trainer and Assessor Community Services
5 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. *** **About the role** We are currently seeking **Community Service Trainers and Assessors** to join our team in **Sydney**. We have...
-
Motor Assessor
5 months ago
Sydney, Australia Insurance Australia Group LTD Full timeMake a difference as a Motor Assessor. Join the largest insurance group in Australia and New Zealand as an Intermediated Motor Assessor. **We're here for you. Are you ready?** **YOUR ROLE** We have a number of exciting permanent opportunities for Motor Assessors to join our IIA (Intermediated Insurance Australia) Supply Chain team in regional...
-
Trainer and Assessor
6 months ago
Sydney, Australia Macquarie Business College of Australia Full timeWe are searching for passionate trainer/assessors to deliver one or more of the following qualifications: - CHC33021 Certificate III in Individual Support - CHC43015 Certificate IV in Ageing Support - CHC52021 Diploma of Community Services **About Macquarie Business College of Australia** We are committed to delivering high-quality VET education to both...
-
Motor Assessor
5 months ago
Sydney, Australia Claim Central Group Full timeMotor Assessor We have exciting opportunities for experienced Motor Assessors to leverage their existing industry experience and further develop their skills within our high-performing team. **About Hello Claims** Hello Claims is an end-to-end motor assessment and repair solution. We provide award-winning services infused with ground-breaking technology...
-
Trainer and Assessor Aged Care
6 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking an Aged Care Trainer and Assessor to join our team in Sydney for Term 3 (July 15 - Sept...
-
Trainer and Assessor Ecec
6 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking an **ECEC Trainer and Assessor** to join our team in **Sydney**. Due to the growing demands...
-
Trainer and Assessor Ecec
3 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking an **ECEC Trainer and Assessor** to join our team in **Sydney**. Due to the growing demands...
-
Occupational Therapist
2 weeks ago
Sydney, New South Wales, Australia Gorilla Jobs Full timeAre you an Occupational Therapist looking for a challenging and rewarding role in Sydney? We have an exciting opportunity for a skilled OT to join our team as a Case Manager.About the RoleThis National Allied Health organisation is seeking an experienced Occupational Therapist to work on assessor roles, conducting Functional Capacity and Home Living...
-
Trainer and Assessor Aged Care
5 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking an Aged Care Trainer and Assessor to join our team in Sydney. Due to the growing demands for...
-
Trainer/assessor Positions
3 months ago
Sydney, Australia Safety Learning Australia Pty Ltd Full time**FIRST AID & WHITE CARD TRAINER AND ASSESSOR** **TRAFFIC CONTROLLER TRAINER AND ASSESSOR** **FORKLIFT TRAINER AND ASSESSOR** **AGED CARE TRAINER AND ASSESSOR** **Location: Sydney Metropolitan** **Contract/Temp - Up to 20 Hours a Week** **Pay: $45.00 - $55.00 per hour** **Work Authorisation: Australian Working Rights** **About Safety Learning...
-
Desktop Assessor
5 months ago
Sydney Inner Suburbs, Australia Suncorp Group Full time**Desktop Assessor** - **Permanent Role**: - **Qld or NSW Location** **About the role**: The Desktop Assessor is accountable for accurately assessing property damage via multiple assessing platforms including but not limited to; desktop assessing, virtual assessing, and when required onsite/on-road assessments. The Desktop Assessor is required to...
-
Insurance Claims Assessor
1 month ago
Sydney, New South Wales, Australia Burbank Full timeInsurance Claims AssessorWe are seeking an experienced Insurance Claims Assessor to join our team at Burbank Group. As an Insurance Claims Assessor, you will be responsible for assessing domestic and commercial insurance claims and providing accurate reports, scope of work, and estimates.Key Responsibilities:Carrying out site assessments to determine cause...
-
Case Manager
3 weeks ago
Sydney, Australia QBE Insurance Group Limited Full timeCase Manager **Primary Details** Time Type: Full time Worker Type: Employee **Case Manager** - **Location: Canberra**: - **Type: Permanent, Full Time** **The opportunity** We currently have opportunities for Case Managers to join our ACT Workers Compensation Claims team. As a Case Manager you will play an integral part of our Workers Compensation...
-
Trainer and Assessor Fitness
6 months ago
Sydney, Australia ALG Full time**About Australian Learning Group (ALG)** ALG is a registered training organisation that has been offering high-quality vocational education and training in the fields of Health and Community Services for over 15 years. **About the role** We are currently seeking a **Fitness Trainer and Assessor** to join our team. We have roles that require...