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Club Manager Willoughby

4 months ago

Sydney Northern Suburbs, Australia Fitness First Full time

**About Fitness First**:
A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives.
As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

**The opportunity**:
As a Club Manager at our Willoughby club, you will join a vibrant and collaborative team where no two days will be the same. You'll be a motivating and inspiring leader who will drive your club to succeed. This varied role will see you be a nurturing leader who motivates their team and encourages their development and growth and manages the overall financial and operational aspects of your club.
You will lead by example with your exceptional customer service and proactive sales approach in generating membership growth and retention. You will be integral in shaping the club culture into a place where your staff love to work, and your members love to work out.

**Key responsibilities**:

- Management of sales budgets and analysis to determine proactive strategies for improvement
- Meet your own sales target to contribute to the club's overall monthly and annual targets
- Leading in the delivery of exceptional member experiences and the successful resolution of member concerns
- Recruitment, training and retention of staff members
- Performance appraisals
- Weekly meetings engaging with department leaders

**To be successful in this role you will need**:

- Leadership experience managing a sales team with 5+ direct/indirect reports in a high volume and fast paced environment. Ideally within the fitness industry
- Strong stakeholder management with exceptional verbal, written and time management skills
- Experience in managing budgets, monitoring & reporting on P&L
- A passion for fitness and sales

**What we can offer you**:
We can give you a career with meaning - where you can see how your actions positively impact the lives of others on a daily basis. We are proud of our energetic and supportive culture where you'll feel like one of the Fitness First family from day one.

**In addition, we offer**:

- A passionate, energetic and supportive culture. It's something we're really proud of at Fitness First and you'll feel part of the family from day one
- As part of Asia Pacific's largest diversified group, you will benefit from career progression opportunities across all brands, locations, and disciplines
- A competitive package with a realistic OTE of $100,000-$110,000 (made up of base salary & uncapped commissions), plus super
- A FREE, Platinum gym membership
- Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Ongoing training and support to develop your people leadership and sales skills - including the potential to access our emerging leaders' program

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work.