Payments Officers
8 months ago
Payments Officers have a considerable contact with internal and external stakeholders and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.
Responsibilities include but are not limited to:
- Investigating and resolving outstanding payment requests that have been rejected
- Resolving payment enquiries.
- Processing manual payments to providers and self-managed participants
- Working to resolve payment issues, guided by legislation, policies and standards
- Contribute to decision-making within the team/work area.
- Consistently meeting team and individual work KPIs
- Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
Role Specifications:
- Commitment to achieving positive outcomes for those with disability
- Ability to work in a busy open office environment.
- Able to undertake high levels of telephone and face to face interaction, on site and off site
- Excellent communication skills, both verbal and written
- Competent IT skills
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Payments Officer
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Payment Officer
6 months ago
Perth, Australia Talent International Full timeaustralia perth contract negotiableMultiple roles across in the payment area for this government organisation working with both internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries. **Key Responsibilities**: - Investigating and...
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