Internal Communication and Reputation Manager

4 days ago

Brisbane, Australia Icon Group Full time

**Marketing and Communications**

**Brisbane**

**Full Time**

**Icon Group**

**Why choose Icon?**

Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

With over 3,000 employees company-wide, we bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally.

As we continue to grow, what we do matters to more and more people every day. Each role at Icon holds a strong contribution to the care provided. And when you choose a career with Icon, you help change people’s lives for the better.

**At Icon, You Can**
Icon’s success depends on the quality and commitment of our team, so we’re devoted to empowering our people to thrive in their career. In this role, you’ll have the opportunity to use your creative mindset, explore better ways on how we do things, and with support from your leader take lead on those initiatives. You’ll find Purpose, At Pace and Connection, at Heart, joining a truly connected team driven to make a difference and deliver creative communications.

**A few of our benefits**
- Discounts and cashback on hundreds of brands through our internal ignite app
- Flexible work arrangements, including remote working, compressed work weeks, varying start-finish times and so much more
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Access to our Employee Assistance Program (EAP)
- Professional development

**The Opportunity**
As the Internal Communication & Reputation Manager, reporting to the Head of Strategic Communication & Brand, you’ll lead the development and delivery of strategic and impactful internal communication across Icon Group’s global network, ensuring alignment with strategic priorities while supporting a thriving culture.

Together with our Internal Communication team, you’ll provide insightful communication advice and support to Icon’s executive and senior leaders, developing and delivering employee communication programs that build business awareness, understanding and engagement.

You’ll also guide and lead the purposeful development of strategic, audience-focused creative content that articulates Icon’s Be Iconic narrative to inspire, unite and empower Icon’s employees.

Joining on a permanent full-time basis in our South Brisbane head office, you’ll play a key part in:

- Leading the Internal Communication team to deliver internal communications, aligned to Icon's narrative, mission, strategic and reputational goals
- Building trusted working relationships to effectively partner, collaborate and communicate with the Executive and Senior Leadership team, key stakeholders and peers, to help drive business strategy and best practice communication outcomes
- Overseeing the management and development of creative, multi-channel content for diverse internal audiences in line with Group and divisional programs and projects and consistent with Icon Group strategy, values, and brand
- Reviewing and assessing communication outcomes, guiding continual improvement and identifying opportunities for innovation

**About You**
- Experience leading and developing effective organisation-wide internal communications and employee engagement programs across multiple channels to diverse audiences and cultures
- Highly collaborative team player who values the importance of trusted working relationships
- Proven ability to influence and provide strategic advice to a wide range of stakeholders from the executive and senior leadership teams to field based managers
- Strong project management skills with the ability to work towards achieving agreed outcomes
- A strategic and agile leader, able to mentor and guide the team through change, setting clear priorities and expectations with all stakeholders
- High quality writing skills with the ability to coach others in effective written communication

**Excited to join us and help change people’s lives for the better?

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