Supporter Relationship Specialist

3 weeks ago

Carlton, Australia Save the Children Australia Full time

Fundraising is our vocation. We take insights, creativity and innovation and turn them in to the income that will fund life-saving outcomes. We are passionate advocates on behalf of our donors, drawing on our knowledge of what inspires and motivates them to build genuine engagement in our shared cause. We need you to bring your passion and energy to help drive our Key Supporter and Gifts in Wills strategy._

**Save the Children is no ordinary not-for-profit.**

We’re ambitious, creative and outspoken. We stand up for children’s rights. We want all children to be educated, healthy and live a life free from violence. We run programs in Australia and overseas and, if there’s a disaster - like an earthquake, drought or conflict - we are there on the ground.

**Where you come in**:
In this full time, permanent role, based in our Carlton head office, you will manage and maintain relationships with supporters who have indicated their interest in leaving a gift in their will and provide exceptional service and stewardship for our mid-value segment. You will be part of our Fundraising team and report to our Gifts in Wills Manager.
- You will make an impact by: _
- Develop and manage personalised and consistent stewardship activities in the supporter journey for Gift in Wills and Key Supporters.
- Proactively identify opportunities and strategies to engage with existing and potential Key Supporters.
- Manage and maintain relationships with supporters who have indicated their interest in leaving a gift in their will.
- Provide an informed, meaningful and personalised stewardship to supporters.

**Does this sound like you?**

You will possess a proven track record of successfully engaging with donors to help drive organisational goals. In addition, you will have excellent interpersonal skills with clear ability to create easy and natural rapport with people from different demographics. Finally, you will be a goal-oriented individual with a high level of attention to detail, wanting to make a difference in children’s lives globally.
- This role requires: _
- 2+ years of fundraising and donor stewardship or relationship management experience
- Demonstrated commitment to providing exceptional customer service.
- Demonstrated ability to communicate and collaborate successfully with individuals and teams at all levels.
- Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
- High competency with the MS Office suite of programs, including PowerPoint and CRM management.

**Working at Save the Children is more than just a job.**

It’s the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

- Flexible working, including the ability to work from home (WFH)
- Competitive salary + super
- Award rate salary plus full salary packaging benefits
- Support for workplace wellness, including access to our Employee Assistance Program (EAP) as well as internal networks to support our diverse workforce,
- Full salary packaging benefits (please use this link to see how much this benefit could mean to you)

For more information regarding our employee benefits, please follow this link.

**Sound interesting?**

We’d love to hear from you. Submit your cover letter and resume by clicking on the ‘Apply’ section.

Applications close **4pm AEDT, Tuesday** **5th December 2023.**

Position Description - Supporter Relationship Specialist
- Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation._
- _
- Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding _here_._

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