Customer Service Representative
5 months ago
**Who are we looking for?**
We are looking for enthusiastic and motivated problem solvers who are passionate about
providing excellent customer experiences.
For our full-time intake, we are looking for individuals who are looking to gain industry exposure and
develop a professional skillset to jump start their careers.
As a customer service representative, you will be responsible for handling inbound customer
queries and providing solutions to customers across various industries, including many
companies listed in theASX 200 in Retail, Mining, Business & Finance and Health Care, as well
as Local and Federal Government departments.
**Important details about the role:
- The hours may vary between 6:00am - 11:00pm; rosters may be updated on a fortnightly basis
- The roster is determined based on agent’s level of training and what services they will take
- OracleCMS has a block out period during January & December - we ask that applicants do not
have any leave planned during this time as it is a busy period
- Agents will commence working 5-hour shifts, 5 days per week until they are trained on their
next service before they commence the full-time hours stated above
- The role is performed in-office only
- Individuals must have basic computer literacy skills and a minimum typing speed of 25 WPM
- We are located at 1/456 Spencer Street. West Melbourne, VIC 3008 - several train stations
are within a 10 minute walking distance to the office
- The hourly rate is $24.08 and after 6-months the rate will increase to $24.87 as per the
Contract Call Centres Award [MA000023]
**About you**:
- You have excellent communication skills, written and verbal
- You are able to multi-task and thrive in a fast-paced environment
- You love a challenge and enjoy providing excellent customer service
- You are someone who is reliable and punctual
- You are ready to join a team of like-minded individuals as soon as possible
**What’s in it for you?**
- Flexibility - we offer flexible working hours, as our operating hours are 24/7
- Skill Development - all CSRs receive ongoing training to develop the professional skills and
confidence to be resilient throughout your career
- Guidance and Mentoring - accessible management team there to mentor you along your
journey with us
- Work in a friendly and open environment where we promote diversity and equality
-
Customer Service Representative
1 day ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the Role:We are seeking a highly enthusiastic and experienced customer service professional to join our team as a Customer Service Officer at The Royal Children's Hospital. As a key member of our Customer Contact Centre, you will be responsible for responding to inbound telephone calls from parents, families, carers, internal staff, and referrers.Key...
-
Customer Service Representative
4 weeks ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the RoleWe are seeking a highly enthusiastic and experienced customer service professional to join our team as a Customer Service Officer at The Royal Children's Hospital.Key ResponsibilitiesRespond to inbound telephone calls from parents, families, carers, internal staff, and referrers.Operate within a 24/7 rotating roster.Answer enquiries through two...
-
Customer Service Representative
3 weeks ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the RoleWe are seeking a highly enthusiastic and experienced customer service professional to join our team as a Customer Service Officer at The Royal Children's Hospital.Key ResponsibilitiesRespond to inbound telephone calls from parents, families, carers, internal staff, and referrers.Operate within a 24/7 rotating roster.Answer enquiries through two...
-
Membership Services Representative
2 months ago
Flemington, Australia Zap Fitness Full time**Zap Fitness 24/7 **is Australia's fastest-growing, fully-owned 24-hour gym chain with world-class facilities in over 56 points of presence across Victoria, South Australia, and Tasmania! We pride ourselves on making a difference in the lives of our members by helping them stay inspired and motivated to achieve their results. Our people are passionate about...
-
Customer Service Representative
3 weeks ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the RoleThis is a Permanent part-time position (hours per week), including rotating shifts across a 24/7 roster within the Customer Contact Centre. We are seeking a highly enthusiastic, team-oriented and experienced customer service professional to join the team.Key ResponsibilitiesRespond to inbound telephone calls from parents, families, carers,...
-
Customer Service Representative
3 weeks ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the RoleThis is a Permanent part-time position (hours per week), including rotating shifts across a 24/7 roster within the Customer Contact Centre. We are seeking a highly enthusiastic, team-oriented and experienced customer service professional to join the team.Key ResponsibilitiesRespond to inbound telephone calls from parents, families, carers,...
-
Customer Service Representative
3 weeks ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the RoleThis is a Permanent part-time position (hours per week), including rotating shifts across a 24/7 roster within the Customer Contact Centre. We are seeking a highly enthusiastic, team-oriented and experienced customer service professional to join the team.Key ResponsibilitiesRespond to inbound telephone calls from parents, families, carers,...
-
Customer Service Representative
5 days ago
Flemington, Victoria, Australia The Royal Children's Hospital Full timeAbout the Role:This is a permanent part-time position, including rotating shifts across a 24/7 roster within the Customer Contact Centre. We are seeking a highly enthusiastic, team-oriented and experienced customer service professional to join the team.You will be responsible for responding to inbound telephone calls from parents, families, carers, internal...
-
Customer Service Representative/administrator
5 months ago
Flemington, Australia DoAbility Full timea DoAbility is looking for an ethuasiastic person to join our customer service team. The role itself is centered around customer service and customer support, but a broad range of skills and the right attitude are also required for taking the next step in this business and industry. **About the Company** DoAbility is a leading supplier of disability...
-
Customer Service Officer- Specialist Clinics
2 months ago
Flemington, Australia The Royal Children's Hospital Full time**Date**:16 Sep 2024 **Location**: 50 Flemington Rd, AU **Company**:theroyalch **The Hospital**: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of...
-
Maintenance Officer
5 months ago
Flemington, Australia Mecwacare Full timeFull Time Position - Flemington Location - Generous salary packaging options **MAINTENANCE OFFICER** - **Full Time Position**: - **Western Suburbs location**: - **Generous salary packaging options** We are seeking an enthusiastic, experienced Maintenance Officer to join our residential care team. This person needs to be energetic, hardworking, and...
-
Support Worker
4 months ago
Flemington, Australia Aruma Full time**Work options**: - Increase your take home pay through Salary Packaging options - The opportunity to make a meaningful difference in the lives of individuals with disabilities. **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with...
-
Proactive Services Cleaning Specialist
3 weeks ago
Flemington, Victoria, Australia Woolworths Full timeAbout the RoleWe are seeking a highly motivated and physically fit individual to join our Proactive Services team as a Cleaning and Trolley Collector. As a key member of our team, you will be responsible for maintaining the cleanliness and tidiness of our stores, ensuring that our customers have a positive shopping experience.Key ResponsibilitiesComplete...
-
Proactive Services Cleaning Specialist
2 weeks ago
Flemington, Victoria, Australia Woolworths Full timeAbout the RoleWe are seeking a highly motivated and physically fit individual to join our Proactive Services team as a Cleaning and Trolley Collector. As a key member of our team, you will be responsible for maintaining the cleanliness and tidiness of our stores, ensuring a positive shopping experience for our customers.Key ResponsibilitiesComplete daily...
-
Proactive Services Cleaning
3 weeks ago
Flemington, Australia Woolworths 360 Full time**Cleaner and Trolley Collector - **Woolworths Newmarket Plaza**: - **Be part of our cleaning and trolley collection team** - **Part-Time and Casual opportunities available, with flexibility to work early mornings (starting at 6am) or late nights (finishing at 10pm), including weekends** - **Start your career journey with a company that has endless...
-
Maintenance Officer
5 months ago
Flemington, Australia Wintringham Full time**Maintenance Officer (Asset Services)** **Head Office** **Full Time** - **Join a rapidly growing not-for-profit organisation committed to social justice**: - **Competitive pay rate: $30-$32 p/h plus leave loading 17.5% and allowances**: - **Tools of Trade Vehicle, tools of trade, and safety equipment is provided**: - **A**ccess to NFP Salary...
-
Support Worker
2 months ago
Flemington, Australia Aruma Full timeIncrease your take home pay through Salary Packaging options - Grow or kick start your career with us! - Be part of an inclusive business, making a positive impact on the community! **About Us**: At Aruma, we champion diversity and inclusivity, striving to create a world where every person is treated with dignity and respect. Our mission is to support...
-
Merchandiser (Planogram)
4 months ago
Flemington, Australia BIG Brand Influence Group Full timeOngoing casual hours - Work close to home - Flexible hours across the week As a Planogram Merchandiser, you will be responsible for the execution of planogram/relays whilst maintaining relationships with store and retail management on an ongoing casual basis, helping Brand Influence Group (BIG) support Australia’s major retailers. **About the...
-
Lifestyle Coordinator
5 months ago
Flemington, Australia mecwacare Full timeFull-Time Position - Flemington Location - Generous Salary Packaging Options - increase your take home pay! **LIFESTYLE COORDINATOR** - **Full-Time Position**: - **Flemington Location**: - **Generous Salary Packaging** **Options - increase your take home pay!** As a Lifestyle Coordinator you will help our residents at mecwacare Gregory Lodge, a 60 - bed...
-
Proactive Services Cleaning
3 weeks ago
Flemington, Australia Woolworths Full timeCleaner and Trolley Collector - Woolworths Newmarket Plaza Be part of our cleaning and trolley collection team Part-Time and Casual opportunities available, with flexibility to work early mornings (starting at 6am) or late nights (finishing at 10pm), including weekends Start your career journey with a company that has endless...