Lifestyle Manager

5 months ago

Belconnen, Australia IRT Full time

Lifestyle Manager

**About IRT**

Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.
We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.
We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.

**About the Role**
The Regional Lifestyle Manager is responsible for leading a multi-disciplinary team to deliver a high standard of lifestyle programs to our residents.
This role is also responsible for:

- Develop, implement and continuously review the lifestyle program within the region to ensure compliance with legislative standards, policies and procedures that meets the needs of the residents
- Lead, develop, educate and review lifestyle team members to ensure programs are delivered to a consistent standard
- Work closely with IRT’s contractors (e.g. Entertainers ) to ensure they are engaged in our business to deliver a consistent service that meets agreed expectations
- Integrate lifestyle processes and standards to team members to ensure a consistent and high level of service is provided to our residents
- Promote the lifestyle services provided to our residents and other disciplines (e.g. Care and Hospitality) to ensure our residents are kept up to date and informed of services offered
- Develop, deliver, monitor and review hospitality annual operational and capital budgets
- Actively participate with the regional leadership team and team members to develop strategies to achieve agreed goals and facilitate innovation as opportunities arise
- Analyse organisational and performance data to develop and implement strategies to achieve identified KPI’s in a manner that is in line with IRT policy, procedures and systems

**To Be Successful You Will Have**
- Tertiary (Post-secondary) qualifications in a related discipline
- Proven experience in a similar leadership role, managing a multi-site/service team
- Demonstrated leadership experience with proven ability to develop high performing teams to deliver a high standard of service
- Superior communication (verbal and written) and interpersonal skills including the ability to prepare and present comprehensive professional reports
- Sound knowledge of the principles of lifestyle activities and programs, with a focus on Residential Aged Care
- Demonstrated understanding of Work Health and Safety to ensure team members and residents are in a safe environment
- Demonstrated experience in budget/financial control with a focus on results
- Strong analytical, negotiation and conflict resolution skills
- Sound computer skills in particular with Microsoft Office programs and organisational databases

**Benefits for You**
- Competetive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
- Flexible working conditions
- Birthday leave - relax and take a day off on us
- Professional and career development opportunities
- Multiple career pathways
- Discounted gym memberships
- Free counselling via Employee Assistance Program (EAP) and staff wellness program

**How to Apply**

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