Housing Officer

2 weeks ago


Brisbane, Australia Empire Careers Full time

**Brisbane CBD QLD**
- Contract/Temp**Housing Officer**
***
Long term A03 temp Administration/ Housing Officer role in a government department located in Brisbane. Immediate start with a great hourly rate on offer.

**The Role**:
***
Our client is currently seeking an experienced Administration/Housing Officer to start work immediately in a busy government department. The role is at an A03 level, and responsibilities include:

- Providing high quality customer support services - responding to customers
- Liaising with other parts of the business to refer and resolve customer's requests
- Monitoring and prioritising workloads and assisting team members on escalated enquiries/incidents to maintain high quality customer support services
- Monitoring and managing rent assessments
- Assessing and resolving escalated enquiries/incidents
- Working collaboratively in a high performance and innovative team environment
- Effectively using Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.

**About You**:
You will work in a team to provide high quality, person-centred assistance services to diverse customers experiencing complex housing, and whole of life issues. Furthermore, you will:

- Have the ability to embrace new challenges and show resilience during times of change and uncertainty
- Demonstrate strong skills, knowledge and expertise in service delivery with a focus on teamwork and providing person-centred solutions
- Have strong written and verbal communication skills
- Be highly proficient in using IT systems including MS Suite.

**To Apply**:
***

ConsultantReference number:

- BBBH25549- Profession:
Administration & Office Support
Administration & Office Support
- Company:

- empire group- Date posted:

- 6th Feb, 2024



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