Customer Advisor

2 weeks ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Casual
**Location**: VIC- Melbourne inner
- **Be supported to grow your career at NAB**:

- **Make a genuine difference through the work you do**:

- **Be rewarded and recognised for the value you bring**:

- **Work in a collaborative and inclusive team environment**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as a Customer Advisor.

**The role**:
As a Customer Advisor, you will act as the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced.

Supporting our **Eastern suburb branches**, you will be the first point of contact for customers when they visit our retail branch, whether it’s to open an account, inquire about our products, or manage their finances. You’ll be involved in every aspect of the customer journey by helping them find solutions to their financial needs through our products, services, and advice,

Every day is different in our NAB branches and as well as providing great customer service, you will have the opportunity to gain leadership skills, develop your career path within NAB and work in a diverse team environment.

If you are interested in a career in financial services, starting as Customer Service Advisor is the first step of many towards several career pathways at NAB.

**Our Eastern suburb branches include Lilydale, Croydon, Eastland, Doncaster, Doncaster East, Kew, Camberwell, Box Hill Knox, Forest Hill**

The role's working hours will vary between 9:15am-4:15pm Monday to Thursday and 9:15am-5:15pm on Fridays, and may include both planned and unplanned leave for our branches. It is essential that you can work at short notice, travel between locations with mínimal notice, and be flexible regarding working hours.

**What will your day look like?**
- Helping customers find NAB’s most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent and customised customer service experience every step of the way.
- Assisting our customers with account opening, unsecured Lending and banking transactions and being responsible for ensuring all customer details are accurate and up-to-date
- Demonstrating our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertaking ongoing training and development to enhance your career development

**What you will bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**More focus on you**

All new Customer Advisors receive NAB’s tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. We are intent on providing an environment where you can work your way. Please let us know if we can provide any adjustments throughout the recruitment process.

**Join NAB**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

Please note unsolicited CVs from agencies will not be accepted.

LI-DNI

  • Customer Advisor

    4 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Region**: VIC- Melbourne inner - **Lilydale and surrounds**: - **4 days per week. Monday, Wednesday, Thursday and Friday**: - **Be supported to grow your career at NAB**: - **Make a genuine difference through the work you do** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a...

  • Customer Advisor

    4 weeks ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Part time **Location**: VIC- Melbourne inner - **Be supported to grow your career at NAB**: - **Bring your ideas, ambitions, and passions both in and outside of work**: - **Be rewarded and recognised for the value you bring**: - **Work in a collaborative and inclusive team environment** **It’s more than a career at NAB. It’s...

  • Customer Service Advisor

    1 month ago

    Melbourne, Australia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Customer Service and Inside Sales **Location**: Australia - Melbourne Camberwell Service Center About Us Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different. It’s about better ideas and better technologies, to solve the...

  • Customer Service Advisor

    4 weeks ago

    Melbourne, Australia Dyson Full time

    **Summary**: **Salary**: Competitive Team: Customer Service and Inside Sales **Location**: Australia - Melbourne Camberwell Service Center **About Us**: Dyson is a global technology company that transforms every category it enters with iconic inventions that work, perform and look very different - it’s about better ideas and better technologies, to...

  • Customer Onboarding Advisor

    4 weeks ago

    Melbourne, Australia Red Energy Full time

    **Customer Onboarding Advisor** Exciting times are right in front of you, we’re hiring for our Customer Initialisation (CI) team! We’re offering full time opportunities in a specialist role within our CI team, where your experience can be utilised and skills further developed, whilst looking after the onboarding process of our customers. It’s critical...

  • Customer Advisor Mornington Vic

    4 weeks ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Mornington | VIC **Be the difference. Be part of Bendigo Bank.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them...

  • Customer Advisor Bairnsdale Vic

    7 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Bairnsdale | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your...

  • Customer Advisor Moe Vic

    6 days ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Moe | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community...

  • Customer Advisor Wangaratta Vic

    2 hours ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Wangaratta | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your...

  • Customer Advisor Castlemaine Vic

    2 hours ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Castlemaine | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your...

  • Customer Service Advisor

    4 weeks ago

    Melbourne, Australia Sportsbet Full time

    **Customer Service Advisor (Casual)** - **Be part of one of the most innovative companies in Australia**: - **A place to be yourself and thrive** **About Us** Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative...

  • Service Advisor

    4 weeks ago

    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    **TAKE YOUR NEXT CAREER STEP** With exciting planned growth for 2024, the service department of this highly reputable automotive group is looking for a dynamic and friendly service advisor to join the team on a full-time basis, working Monday - Friday with the occasional Saturday **The Role**: - Consistently delivering outstanding customer service within...

  • Customer Advisor Korumburra Branch Vic

    1 month ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Customer Advisor | Korumburra Branch | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help...

  • Customer Advisor Eaglehawk Branch, Vic

    7 days ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want...

  • Business Technology Advisor

    4 weeks ago

    Melbourne, Australia Superior People Recruitment Full time

    The Business Technology Advisor (BTA) takes initiative to work independently with a vision to be a trusted technology advisor to small business customers. This role focuses on strengthening customer relationships, providing business insights and finding solutions to business problems. The Business Technology Advisor is passionate about understanding their...

  • Customer Advisor | Pakenham, VIC

    2 weeks ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank.  About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial...

  • Customer Advisor, Part Time Werribee Vic

    1 month ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you can make a real impact for both your customers and your community. You thrive in a role that is fast-paced and varied, love building authentic and trustworthy relationships with your customers, and get excited helping them to grow their financial well-being. You want...

  • People Connect Advisor

    4 weeks ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing and non-ongoing specified task for 12 months - $76,783 - $83,683 plus an additional 15.4% superannuation - Melbourne - Other Bureau State & Territory capital city officers will be considered. As part of the Organisational Development (OD) Program, the People Connect Advisor is a member of the People Connect team responsible for Human...

  • People Connect Advisor

    4 weeks ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing and non-ongoing specified task for 12 months - $76,783 - $83,683 plus an additional 15.4% superannuation - Melbourne - Other Bureau State & Territory capital city officers will be considered. As part of the Organisational Development (OD) Program, the People Connect Advisor is a member of the People Connect team responsible for Human...

  • Customer Service Advisor

    1 month ago

    Melbourne, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Melbourne - Victoria**Salary**: $80k to $85k (little bit of room to negotiate) plus super **Reference**: - BH-25405**Technical Services Advisor** - Permanent fulltime role - CBD location - small close-knit team - Would suit an electrician or refrigeration specialist...