Sbb Case Manager, 833 Collins Street Vic

2 weeks ago


Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 38932

**Department**: AR Customer Services Ops Customer Collections

**Division**: Australia Retail

**Location**: Melbourne
About the role

Build a rewarding career in an innovative, fast paced and collaborative environment

Be part of a team vital to transforming ANZ for the future

Use your passion and curiosity for people, and put them at the centre of everything you do

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business, or saving for things big or small.

As a SBB Case Manager, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.

You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.

**Role Location**: 833 Collins Street, Docklands VIC 3008

**Role Type**: Permanent, Full Time

3x Full Time position available

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Role models a strong customer focus, preferably with retail experience

Ability to multi-task, highly adaptable to change and ambiguity

Proactive, shows initiative

Active user and promoter of technology

Enjoys working in a collaborative team environment

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

10/05/2023, 11.59pm, (Melbourne Australia)


  • Personal Banker

    21 hours ago


    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Personal Banker - Relief | Collins Street | VIC **Be the difference. Be part of Bendigo Bank.** **About you** You're looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You're adaptable, happy to move between tasks, and even locations, on a regular...


  • Melbourne, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...


  • Melbourne, Australia Officine Panerai Full time

    Reference Code: 95550**Assistant Boutique Manager - Panerai, Collins Street**: - Melbourne, VIC, AU- PermanentFounded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these...

  • Personal Banker

    3 days ago


    Melbourne, Australia Bendigo & Adelaide Bank Full time

    **Be the difference. Be part of Bendigo Bank.** **About you** You’re looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You’ll bring: - Extensive experience in a customer...


  • Melbourne, Australia ANZ Banking Group Full time

    About the role Your role is responsible for creating and leading an advisory arm in program, project management and governance within the Investment Management Delivery Office reporting to the Head of Delivery Excellence. The Delivery Advisory Lead will work closely with Sponsors and Program Directors to provide guidance and advice on best practice for...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 37372 **Department**: Procurement Projects **Division**: Enterprise Finance **Location**: Melbourne About the role As a TPRM Policy Governance Manager, you will contribute towards TPRM Office’s purpose and strategy by supporting the build of the TPRM policy framework and the design and delivery of the third-party risk theme approach under...


  • Melbourne, Australia Swatch Group Full time

    **About Longines** Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of...


  • Melbourne, Australia ANZ Banking Group Full time

    **Date**: 19-Apr-2023 **Location**: Melbourne, AU **Company**: ANZ Banking Group Limited About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they’re buying a home,...


  • Melbourne, Australia IWC Full time

    An exciting opportunity has become available to join the IWC team, as a Senior Sales Associate at our new Boutique at Collins Street. How will you make an impact?  You will be responsible for achieving strong sales targets, assisting with product, merchandise and inventory management, developing your clientele and establishing a seamless authentic,...


  • Melbourne, Australia Richemont Full time

    An exciting opportunity has become available to join the IWC team, as a Senior Sales Associate at our new Boutique at Collins Street.     How will you make an impact?  You will be responsible for achieving strong sales targets, assisting with product, merchandise and inventory management, developing your clientele and establishing a seamless...


  • Melbourne, Australia Commonwealth Bank Full time

    Our Collins Street Branch is seeking a fulltime Home Lending Executive to join the team! - **You are experienced in Lending with a passion for Business Development & Customer Service** - **We are experts in supporting customers in one of the most important financial decisions they will make** - **Together we will become the #1 Home Lending team in the...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 44869 **Department**: Risk Compliance - NFR Themes, Outsourcing & Contin **Division**: Risk **Location**: Melbourne About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 55821 **Department**: Risk Strategy & Transformation - Risk Committees S **Division**: Risk **Location**: Melbourne About the role **Role Location**: 833 Collins Street, Docklands VIC 3008 **Role Type**: Permanent Assist in creating and delivering effective Risk Committee governance at Senior Executive level, including Credit and Market...


  • Melbourne, Australia ANZ Banking Group Full time

    About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they’re buying a home, building a business or saving for things big or small. The PMO Manager - Credit Process...


  • Melbourne, Australia ANZ Banking Group Full time

    About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things - whether they’re buying a home, building a business or saving for things big or small. The Home Loan Capability Manager is...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 65639 **Department**: Company Secretary's Office **Division**: Legal & Corporate Governance **Location**: Melbourne About the role **Role Location**: 833 Collins Street, Docklands VIC 3008 **Role Type**: Permanent, Full time To support the Deputy Group Company Secretary in managing governance services to the Suncorp Bank Group. What will your...

  • Associate Director

    4 weeks ago


    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 37058 **Department**: AR Credit Cards & Personal Lending Product Managem **Division**: Australia Retail **Location**: Melbourne About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 65657 **Department**: Company Secretary's Office **Division**: Legal & Corporate Governance **Location**: Melbourne About the role **Role Location**: 833 Collins Street, Docklands VIC 3008 **Role Type**: Permanent, Full time To provide administrative support to the Deputy Company Secretary, Suncorp Bank in providing governance services to the...


  • Melbourne, Australia ANZ Banking Group Full time

    About the role The Credit Card and Personal Lending Tribe (CCPL) is seeking a talented Change and Commercialisation Journey Expert to lead the Credit Card Engagement space (Grow). CCPL contributes to the Australian Retail strategy by making ANZ the best way to pay and borrow. This role will be in the Change and Commercialisation Chapter with the goal to...

  • Journey Expert

    1 month ago


    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 53766 **Department**: Risk Strategy & Transformation - Chief of Staff **Division**: Risk **Location**: Melbourne About the role **Role Location**: 833 Collins Street, Docklands VIC 3008 **Role Type**: Permanent As part of Group Risk’s Strategy & Transformation team, this role will support the Workforce Strategy and Planning Manager in...