Organisational Change Manager

2 weeks ago

Brisbane, Australia DXC Technology Full time

**Why join DXC Technology?**

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a trusted advisor to our clients and great leader to our practice management team.

**What you will be doing**

DXC Consulting & Analytics services empower our clients to use data, design thinking and agile software development to embrace and overcome the most complex operational and technological challenges.

Our diverse consulting services, and outcome-focused design and digital engineering expertise, help clients accelerate time-to-value, harness and industrialise data insights, and align technology and work culture. We tailor an integrated, human-centered design approach that enables customers to gain deep insights and unlock new revenue opportunities.

Due to recent success in the engagement of client assignments and an exciting pipeline of new opportunities, we continue to grow the team. As an Organisational Change Manager at DXC, you will be responsible for the delivery of change management projects for customers. This includes designing, developing, and delivering change management and training solutions.You will also contribute to the development of the change management capability as well as leadership and development of team members.

As a Principal Consultant in the Business Transformation Practice, you will be involved in pre-sales activities translating requirements, developing proposals as well as shaping and managing strategic consulting engagements as a trusted advisor for our clients. You will also support other capability areas in Consulting, such as, Business Architecture, ITSM Consulting, Experience Design and Smarter Operations.

**This role will**:
Lead change management for large-scale digital transformation projects, including:

- Change management project planning and execution.
- Development and implementation of all change activities, including change strategy, change plan, stakeholder analysis, impact assessments, communication planning and development, training design and delivery, change interventions, business readiness and benefits realisation.
- Collaborate closely with all program workstreams (including DXC and customer: program/project delivery, technical and functional streams, testing and IT) to understand the scope and dependencies to align change planning and support engagement requirements.
- Early identification of issues and roadblocks that will impact the project and the development and execution of strategies and tactics to mitigate or address these.
- Monitoring and controlling the financial dimensions of a project.
- Pre-sales and business development, including:

- Demonstrate understanding of our offerings and services across DXC, and articulate their value propositions to our clients.
- Collaborate with the sales team in client conversations to identify new opportunities.
- Support or lead bids and tenders, including proposal development, pricing and commercial terms to ensure proposed service solutions are compelling, effective and deliverable.
- Client Relationship Management, including:

- Ability to establish, build and manage long-lasting relationships with clients and internal stakeholders.
- Positively influence and develop long-term business relationships with key customers through excellent customer service, strategic advisory and project delivery.
- Team Leadership and Management, including:

- Lead and participate in knowledge-sharing activities within the team and across the organisation through our established Community of Practice.
- Develop and mentor team members to uplift overall team capability.

**The skills you will bring**
- Experience within a Consulting environment, working with external clients
- Demonstrable experience leading effective change management on large-scale transformative programs that include changes to workforce, culture and ways of working.
- Knowledge of change management principles, methodologies, and tools and demonstrated ability to effectively apply, adapt, and scale to suit the required context.
- Proven ability to successfully perform in high-pressure environments, managing competing priorities, deadlines, managing scope and commercial constraints.
- Superior verbal communication skills.
- Superior written skills coupled with attention to detail.
- Demonstrated capability in solution design, project scoping and presales activities.
- Demonstrated ability to lead and transfer skills to team members.
- Work with integrity, self-awareness and empathy.
- Experience in Human Centred Design and Agile ways of working.

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range

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