Associate Desktop Support Analyst
1 week ago
**A bit about us**
Rabobank Australia is the world’s leading specialist in food and agribusiness banking. We are structured as a cooperative. Our purpose is clear: we enable our clients to feed the world sustainably. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.
**About the Role**
Rabobank has an opening for an Associate Desktop Support Analyst. You will join a highly engaged Workplace Support team centralised in Sydney. The team consists of eight desktop analysts and two Senior Analyst who you will assist and leverage for guidance and training.
**What will keep you busy**:
- Providing advice and guidance on all IT related matters for Rabobank staff in Australia and New Zealand
- Ensuring business targets are delivered within agreed SLAs
- Answering the ITI Workplace Support phone and accurately record all call details into the call logging system
- Assigning Hardware (mobile, laptop, It Equipment) to staff and registering against their name within the CMDB
**What you will bring to the role**:
- Experience in Technical Service Desk role (not essential)
- Passionate about IT and Technology
- Formal technical qualifications in Microsoft Technologies desired but not essential
- Basic knowledge of PC Hardware
- Knowledge of Information Technology infrastructure Library (ITIL) framework and best practices
- Excellent written and verbal communication skills
- Customer focus and desire for personal improvement
- Australian citizen or Permanent Resident
The Workplace Support team work rotating shifts during ITI Workplace Support operating hours which are Monday to Friday.
**What we're proud to offer you**:
- 2 Wellbeing Leave Days
- Education Assistance Program to assist with professional development
- An inclusive Parental Leave policy
- We provide an incentive for eligible employees to receive 1 extra week Annual Leave. With an option to also purchase another 2 weeks Annual Leave
- Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, Temporary & Permanent Disability (TPD) and Income Protection Insurance
- As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners
Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation. If you’d like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
-
Senior Desktop Support Analyst
4 days ago
Sydney, New South Wales, Australia T. Rowe Price Full timeSenior Desktop Support Analyst page is loadedSenior Desktop Support AnalystApply locations Sydney, Australia time type Full time posted on Posted 7 Days Ago job requisition id 74406There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management...
-
Desktop Support Analyst
2 weeks ago
Sydney, Australia Talent Web Full time**Title: - Desktop Support Analyst** **Location: - Sydney** **Length: - Contract** The Desktop Support Analyst is responsible for: - Triage issues and service requests from the business level 1 to diagnose and determine the source of problems and classify their level, priority, and nature. - Delivering excellent customer experience through interaction...
-
Desktop Support Analyst
2 weeks ago
Sydney Central Business District, Australia Experis Full timeExcellent permanent role for an IT / Desktop Support Analyst, working for a busy urban design and architecture practice. The Desktop Support Analyst is responsible for acting as the first point of contact for all IT queries and support the clients Sydney offices. **Responsibilities**: - Provide desktop & hardware support to the client's staff. - Provide...
-
Desktop Support Analyst
4 weeks ago
Sydney Central Business District, Australia HAYS Full timeLooking for a Support Analyst to transform the employee experience with a face to face IT support service. **Your new company** You will be working in a well-established company based in Sydney which offers an exciting opportunity. Due to the growth of the company, it is seeking for a Support Analyst with technical knowledge and skills. The organisation...
-
Desktop Support Analyst
3 days ago
Sydney, New South Wales, Australia T. Rowe Price Full timeAt T. Rowe Price, we are committed to delivering exceptional investment management excellence and retirement services that investors can rely on.Sydney and Melbourne officesThe Desktop Support Analyst is a critical role responsible for providing technical support and assistance to business users in the Sydney and Melbourne offices. As one of the primary...
-
Desktop Support Analyst
7 days ago
Sydney, Australia Profusion Group Full timeLevel 1 and 2 Support - 5 Days Per Week In Beautiful CBD Offices - $100 - $110k + Excellent Bonus **Company Overview** This company is a fast growing ASX Listed financial services business that is investing heavily in their technology department. **Role Overview** Working in a fast paced environment, this well known Australian company has a fantastic...
-
Desktop Support Analyst
1 week ago
Sydney Central Business District, Australia Robert Half Full timeProvide Level 1 & 2 IT Helpdesk + Desktop Support for 400 users in this corporate Professional Services firm with a social environment. Mix of IT Helpdesk & Desktop Support $70,000 - 80,000 (plus super) Full time permanent role in the Sydney CBD **THE COMPANY** This company is an ASX-listed Financial Services firm who employs 400+ staff in multiple...
-
Desktop Support Analyst
2 weeks ago
Sydney, Australia Splunk Full time**Role**: Splunk IT is looking for a Sydney based IT Support Desktop Support Analyst who is accustomed to providing the highest level of in-person, and remote support to our Employees. You will thrive in an environment that appeals to your self-sufficient and resourceful nature, while working closely with your counterparts to provide technical assistance and...
-
Desktop Support Analyst, Nsw, 6 Months
1 week ago
Sydney, Australia Infopeople Full timeDesktop Support Analyst - NSW - 6 Months The Desktop Support Analyst Level 2 provides onsite support to users to troubleshoot and resolve issues of moderate complexity. The overall aim is to provide excellent customer service and assist the business with their use of digital platform. **Key Responsibilities**: - Identify and mitigate any risks to Desktop...
-
Desktop Support Analyst
4 weeks ago
Sydney, Australia Georgiou Full timeAs a result of our continued growth, Georgiou is offering an exciting new opportunity for a motivated and customer-focused Desktop Support Analyst to join our team. Based in North Sydney, you will have the opportunity to build a strong relationship with stakeholders at all levels within the company and provide both remote and on-site level 1 and 2 support to...
-
Desktop Support Analyst
1 week ago
Sydney, Australia Stantec Full time**20995BR** **Requisition Number**: 20995BR **Description**: Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind. Due to substantial growth with recent acquisitions, we are presented an opportunity to add...
-
Desktop Support Analyst
2 weeks ago
Sydney, Australia Arup Full timeA career at Arup offers you the chance to make a positive difference in the world. Independently owned and independently minded, we attract a diverse mix of people to work on ground-breaking global projects. We have an ambitious commitment to be the digital leader in the built environment and have digital teams and experts all over the world, who collaborate...
-
Ict Desktop Support
2 weeks ago
Sydney, Australia Quay Appointments Full time**High Profile State Government Department**: - **6 months contract with extensions**: - **$38 per hour + super** **About Our Client** Join a large government organisation, with an excellent team, they are a collaborative and supportive team with a fun culture. Based in Parramatta **About **YOUR NEW ROLE**: The Desktop Support Analyst Level 1 provides...
-
Desktop Application Support
1 week ago
Sydney, Australia AC3 Full timeImmediate start for Initial 3 month contract (extension highly likely) - Well paid daily rate - Fully Flexible working (WFH - anywhere in Australia) **- Immediate start for Initial 3 month contract (extension highly likely)** - **Well paid daily rate** **- Fully Flexible working (WFH - anywhere in Australia)** Seeking a Desktop Support Analyst with...
-
Sydney, Australia Latitude IT Full timeIT & Technical Support focused on Microsoft EUC technologies - Join a leading ASX200 listed organisation in the heart of Sydney, CBD - Level 2 escalations and support focused We currently have a new opportunity available for an experienced **IT & Desktop Operations Support Analyst** based here in Sydney, to join a highly regarded ASX200 listed...
-
Desktop Support Analyst
4 days ago
Sydney, New South Wales, Australia Georgiou Full timeAs a result of our continued growth, Georgiou is offering an exciting new opportunity for a motivated and customer-focused Desktop Support Analyst to join our team. Based in North Sydney, you will have the opportunity to build a strong relationship with stakeholders at all levels within the company and provide both remote and on-site level 1 and 2 support to...
-
IT Desktop Support Engineer
4 days ago
Sydney, New South Wales, Australia Sky Systems, Inc. (SkySys) Full timeOn-Site in SydneyJob Description:Should possess Good Communication and in person Customer Handling Skills.Should be able to communicate in spoken & written Local and English Languages.Knowledge and experience on windows 7 /10 OSKnowledge of Apple devices (iPhones and iPads)Manage Desktop Devices (hardware, software, and connectivity) incidents through to...
-
Desktop Support Analyst
2 weeks ago
Sydney, Australia AC3 Full timeHighly paid - Immediate Start - 2 month contract with government finance agency - Highly paid - Immediate Start - 2 month contract with government finance agency Seeking an experienced End User/Desktop Support Engineer to join a government department that operates within the banking and finance space, on an initial 2 month contract to provide face to face...
-
Desktop Support
4 weeks ago
Sydney, Australia Total IT Global Full time**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all...
-
Desktop Support Analyst
2 weeks ago
Sydney, Australia Talent Web Full timeExperience in an ITIL environment. - Experience in SCCM, building packages and updating SOE. - Knowledge in supporting the Office365 environment Join a leading multinational in clean energy and a pioneer in the deployment of smart grids, at the service of society and people. **Summary**: Triage issues and service requests from the business to diagnose and...