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Depot Repair Technician

4 months ago

Sydney, Australia NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

**Responsibilities**:

- Repair NCR products (including self-check machines, printers, POS terminals.etc.).
- Documentation of repair procedures and analysis of test results, including failures.
- Bank safe/lock system management (mainly for ANZ and Bendigo Bank), creating open/close keys for NCR customer engineers and bank staff.
- Develop and design maintenance and repair procedures.
- Provide technical support to customer engineers Australia-wide in software and hardware.
- NCR software duplication and distribution Australia-wide.
- NCR customer engineer delivery information database management (regularly updating and maintenance).
- Workshop IT/network maintenance (including computers, printers, test stations, and network devices).
- Work with the retail team, and provide staging service: preload the OS, customer software, and network setup on NCR products or 3rd party devices.
- Work with the project team to make sure tasks are successful and on-time delivery.
- Provide warranty service for NCR retail products (e.g. Coles and McDonald’s POS terminal).
- Provide maintenance and backup for the workshop file server.
- Providing training for new team members, including WH&S repair procedures. etc.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.