Emr/ict Educator/clinical Analyst

6 months ago

Heidelberg, Australia Austin Health Full time

Part time, permanent, ongoing position
- Based in Heidelberg with multiple public transport options to Austin Hospital

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About EMR and ICT Services**

The department provides a wide range of Information Communication and Technology (ICT) and Electronic Medical Record (EMR) Services to Austin Health staff. ICT and EMR Services is grouped into the following functional streams:

- ICT Services
- Infrastructure Services
- Application, Integration Services
- Strategy Engagement and Project Services
- EMR services

EMR services office is located at the Austin Campus, however staff are required to work across all Austin Health campuses as required. The EMR team strive for a positive collaborative environment built on trust. They work towards collective decisions, and they are held accountable for outcomes.

**About the role**

A regular day will see you:

- Assist the ICT & EMR Education/Change manager with planning and facilitating all change initiatives for a new system implementation or upgrade
- Participate in an on-call roster, which provides after hours support to Austin Health staff. This infers compliance with on call policy
- Perform testing tasks relevant to Cerner Millennium Clinical System enhancements
- As per roster support and monitoring on the EMR Service Desk queue
- Delivery of ICT & EMR education programs and milestone reporting.
- Address the different learning needs across all clinical staff and shifts, encompassing, night staff learning and weekend staff upon demand
- Ensure education artefacts are updated regularly and available electronically on the Pulse and ATLAS
- Consult key stakeholders in the development of new processes, business rules and policies to ensure the system can support the operational needs of the Austin Health clinical staff
- Serve as an expert resource and communication liaison for EMR Services as required
- Develop stakeholder feedback processes to assist in quality improvement of programs
- Use Cerner “Lights on” data to review clinician adoption and efficiency and identify areas of adoption improvements
- Perform special tasks or functions that go beyond the day-to-day activities of the EMR Services as required
- Review and improve the existing education resources and delivery
- Ability to work with system vendors and project teams, determine training needs and develop training plans for each project
- Liaise with ICT & EMR staff to ensure the projects fit within the current standards and requirements to meet the needs for the organisation

**About you**

To be successful in this role you'll bring with you:

- A healthcare qualification and current AHPRA registration
- A passion for digital health and transformation
- A passion for Change Management and Education
- The desire to work as part of a dynamic team

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Onsite childcare, easy access via public transport, discounted car parking
- Five weeks annual leave (pro rata for part time), plus purchased leave options
- Flexible, hybrid working arrangements

**Inclusion at Austin Health**

**Work with us

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