Customer Service Manager

3 weeks ago


Brisbane, Australia Just Digital People Full time

Brisbane, QLD
- Competitive salary $170k + super
- Global, innovative MedTech organisation

**Your new company**
It is no doubt that the MedTech space has seen lots of market growth, nor does it seem to be slowing down anytime soon. This is a fantastic opportunity to be a part of a meaningful cause, providing support with software solutions to support millions of patients across the globe.

**Your new role**
- Undertake workforce planning and staff management in consultation with cross organisational teams
- Optimise outcomes and customer satisfaction for external clients in liaison with internal teams
- Ensuring business improvement and operational excellence to ensure high performance and execution of outcomes for the organisation and clients
- Manage contracts for existing client base
- Mitigate and resolve any issues where required

**What you’ll need to succeed**
- Ability to manage and develop high performing teams
- Demonstrated capability to mitigate and mange any risks that may arise
- Strong relationship management skills with multi-level stakeholders ensuring high level of customer satisfaction
- Prior experience within a health technology sector is highly regarded

**What’s in it for you**
- Competitive salary base $170k + superannuation
- Opportunity to contribute to a global, innovative MedTech organisation
- For more information, please reach out to the details below._

Lucy Wang, Principal Consultant



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