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Reception Administration Officer

4 weeks ago

Mackay, Queensland, Australia CSE Full time

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply, and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

Duties

In this role as CSE Receptionist/Administrator, you will serve as the first point of contact for visitors and clients, direct phone inquiries to the appropriate CSE contact, and provide general administrative support to the Sales and Operations teams to improve office efficiency. Your responsibilities include:

  • Greeting and assisting visitors, ensuring a welcoming environment
  • Answering and directing incoming calls professionally and courteously
  • Processing customer purchase orders
  • Handling sales transactions, including credit card payments
  • Liaising with customers and generating quotations
  • Filing and maintaining records
  • Performing ad hoc administrative duties such as ordering office supplies
  • Organizing stock transfers and assisting with customer bookings
Qualifications and Skills
  • A positive, team-oriented attitude with a willingness to assist others
  • Excellent customer service skills, both face-to-face and over the phone
  • Intermediate proficiency in MS Office (Outlook, Word, Excel)
  • 2-3 years of experience in an office environment, including reception, administration, or customer service
  • Current driver's license
  • Certificate III in Business Administration or experience with service-based accounting software (highly desirable)

At CSE, we offer an excellent opportunity to grow your career within a stable and supportive environment, with personal development options and a competitive salary, along with numerous HR benefits and a vibrant team culture.

We are committed to fostering a diverse and inclusive workplace where all employees can thrive, reflecting our core values.

If you are motivated, driven, and eager to succeed, we encourage you to apply.

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