Lifeguard & Duty Manager Roles - Townsville 26/02/2025 Townsville QLD, Australia

4 days ago

Townsville, Queensland, Australia City Venue Management Full time
  • Fun & Vibrant Company Culture
  • Opportunity for Growth & Development
  • Employee Perks & Social Events

Are you thinking of your first job, a job before your dream job or a job that turns into a career? We're looking for amazing people, just like you, to join an exciting work environment with flexible working arrangements that encourages a work-life balance

Northern Beaches Leisure Centre is currently recruiting more amazing people, just like you, to join our Lifeguarding, Duty Manager, and Customer Service teams. Spend your days by the pool and dive into a job full of fun and purpose

Whilst experience is preferred, we welcome applications from people who love working with people in a fun, team-based environment and who are ready to seek new knowledge.

Requirements for Lifeguarding and Customer Service roles:

  • Outstanding customer service skills, presentation, and attitude
  • Current Blue Card (Working with children check)
  • Current First Aid (inc. CPR)
  • Current Pool Lifeguard

*We offer all qualifications internally with great discounts for new & existing employees*

Key Skills:

  • Welcome all patrons to the facility with an energetic and helpful attitude
  • High-level supervision of all customers within the aquatic environment
  • Provide clear direction to all customers to ensure the aquatic environment is operating safely and customers are adhering to the facility safety standards
  • Willing and able to provide First Aid/CPR if required and incident reporting
  • Water testing, general cleaning, and other miscellaneous maintenance duties
  • Ensure the smooth operation of daily admin processes at the reception desk
  • Provide information and action all Swim School and Aquatic enquiries through email and telephone

Key Requirements for Duty Managers:

  • Outstanding customer service skills, presentation, and attitude
  • Current Blue Card (Working with children check)
  • Current First Aid (inc. CPR)
  • Current Pool Lifeguard
  • Experience in leading teams, preferably in an aquatic environment

Duty Manager Responsibilities:

  • Lead, manage and inspire the team on shift with professionalism and a positive, can-do attitude
  • First point of contact for staff on shift
  • Open and clear communication between yourself and the team
  • Ensure the safety, health, and well-being of all patrons within our facilities
  • Administration and financial ad hoc tasks
  • Ability to work proactively, multitask and work well under pressure

Where to from here:

We are an equal opportunity employer – this means it's a level playing field for all. Our work environment is fully inclusive, and we strive for a workplace where diversity of thought and perspective is welcomed, sought out, and developed.

Statement of Commitment to Child Safety: At City Venue Management (CVM), we're focused and committed to the health, safety, and well-being of everyone that visits our facilities — including children, staff, family, and friends. To make sure we can protect children, and to provide a safe and comfortable Learn to Swim environment, we adhere to all the relevant policies and procedures. We believe taking a preventative and proactive approach to child safety is key to creating a secure space to swim for all. We do this by providing regular and extensive team training and development, which follow both our company core values as well as our work with Child Safeguard, the independent Child Protection experts within our industry.

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