Field Service Technician

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Vertiv is seeking to add a Field Service Technician - Thermal to our high performing APAC team

Who we are:

Nearly all aspects of our lives involve the use of technology. It's how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It's vital to human progress.

Vertiv believes there's a better way to meet this accelerating demand for data - one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers' vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

• Meaningful & Fulfilling Work
• Inspiring & Caring Leaders in the industry
• Recharge Your Potential
• Insurance & Leave Benefits

Salary & Perks:

• Base + Super + Bonus + Car & Tools + Overtime
• Office in Port Melbourne

Key Responsibilities

• Plan your customer service maintenance visits in a structured and methodical manner.
• Time Sheets - Digital reporting tool to be used (i.e., accurately record hours worked, and all call out and response times) each day.
• Field Service Reports - to be completed for every maintenance & service call attended.
• Carry out commissioning, service maintenance and after-hours service commitments in a professional, efficient manner.
• Maintain relationships between the VERTIV and our customers, by having professional interactions with customers & providing customer feedback to the Vertiv Team.
• Keep up to date with your training requirements across multiple Vertiv technologies.
• Maintain the supplied company vehicle & personal appearance to the appropriate company standard.
• Spare Parts. Keep personal onboard spares inventory, record & report inventory use.
• Comply with all Work, Health & Safety, Environment and Quality obligations.
• Actively promote safety in the workplace
• Drivers Licence is required (may involve visit to remote sites)
• Overnight or longer trips may be required.
• Unaccompanied (Lone worker) After-hours work and being on an On-Call Roster is needed.
• Attending customer Service calls.
• Use of ladders, Scissor lift and scaffolding.
• Working in tight and restricted locations.
• Working on and around Energised Electrical equipment.
• Working on live refrigerant lines and pressure vessels.
• Working and Heights (needs Work at Heights Training and refreshed every 5 years)
• Working on HVAC Mechanical systems that will involve awkward body positions at times.
• Lifting, carrying, relocating equipment and components (e.g Compressors, Gas Bottles etc)

Requirements:

• Restricted Electrical Licence
• Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
• Proven track record within the Air - Conditioning or other precision cooling industry as a service technician
• Thermal controls & Networking knowledge
• Proficiency in Microsoft Office

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering, Other, and Quality Assurance
• IndustriesHVAC and Refrigeration Equipment Manufacturing

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