Team Leader Platform Delivery

Team Leader Platform Delivery

We're seeking a Team Leader Platform Delivery to join our team at North East Water on an ongoing basis

For your application to be considered, please apply via our website www.newater.com.au/careers

• Please ensure to include a copy of your resume, cover letter and your key selection criteria responses with your application.

About the role

The Team Leader Platform Delivery implements North East Water's roadmap to enhance the Salesforce CRM and Aptumo Billing Engine. In this role you will provide leadership and support to the Platform Delivery team to deliver positive outcomes for our people and customers. You will also partner with our customer experience and urban growth leadership teams, technology vendors, stakeholders and subject matter experts.

The Team Leader Platform Delivery supports our digital and customer experience teams, builds a culture of continuous innovation and executes transformation initiatives and product functionality.

This role is a full-time opportunity, including a monthly RDO and flexible work options.

To view the position description, please visit www.newater.com.au/careers

Key Selection Criteria

• Demonstrated skills and experience in the administration of a Salesforce CRM, or an equivalent enterprise technology platform.
• Experience using a software version control system for managing code and pushing releases, as well as managing IT changes and releases.
• Leadership experience, with the ability to lead a small team of technology analysts, including training and development of their technical skills.
• Ability to work with cross-functional teams, managing and prioritising a wide variety of BAU requests relating to technology delivery and completing related tasks.
• Experience managing small projects for software releases and managing stakeholders and communications.
• Ability to create reports, analyse data for trends and insights, analyse the quality of data, find and resolves issues and communicate data-driven recommendations to stakeholders.

Working at North East Water

North East Water is a leader in a unique and rewarding industry. This is thanks to our team who makes sure we exceed the expectations of our customers and communities. We're committed to providing a respectful, inclusive, and equitable environment, and offer a range of benefits to our people, including:

• Our state-of-the-art regional headquarters (with our fabulous atrium),
• Getting out and about in the beautiful north east region,
• Great work-life balance with a range of flexible working arrangements,
• Professional development through on-the-job and external training, leadership development programs, study assistance, mentoring and secondment opportunities,
• Annual salary increases and superannuation,
• Wide variety of leave types including 1 paid day off per month to use as you choose and paid parental leave,
• Health and wellbeing activities,
• 24/7 wellbeing support through our Employee Assistance Program (EAP),
• Social club,
• Bring your dog to work,
• plus much, much more

Position Information

• An attractive salary range of $104,078 to $116,623 plus 12% superannuation, depending on skills and experience.
• This is a full time, ongoing position.
• Successful applicants will be required to undertake pre-employment checks including a police check and/or pre-employment medical and functional testing where applicable.
• Applicants must have the right to work in Australia.

Have questions? Please get in touch

Please do not hesitate to contact Nick Mooney, Manager Innovation and Information Security on 0448 451 030 or our HR team at hr@newater.com.au

Ready to apply?

For tips on writing your application and how our application process works, please visit: https://www.newater.com.au/careers/recruitment-process

• For your application to be considered, please apply via our website www.newater.com.au/careers

We are committed to filling this role quickly, so while applications for this role will close 11:59pm on 3 September 2025, we will be reviewing applications as they are received and may commence interviews prior to the closing date.