Customer Advisor

4 weeks ago

Newcastle, New South Wales, Australia NAB Full time

NAB Newcastle, New South Wales, Australia

Branch Customer Advisor – Banking – Glendale

Hours: Full Time role, 8:45am – 5:30pm, Monday to Friday.

Overview

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Responsibilities
  • Support NAB's Glendale branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.
What we offer / Benefits
  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
  • For more information on NAB Colleague Benefits and Perks visit our website.
What we're looking for
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers.
  • No banking experience required – Full training provided.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have a passion for delivering quality customer experiences and be a team player committed to inclusion and service excellence.

Diversity & Inclusion

A diverse and inclusive workplace works better for everyone. We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs) we foster an inclusive environment where all NAB colleagues' backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact NAB Careers via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Banking

Unsolicited CVs from agencies will not be accepted.


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