Senior Manager, Legal Counsel
2 weeks ago
Senior Manager, Legal Counsel (Corporate) role at Australian Financial Complaints Authority (AFCA). The legal team protects AFCA's reputation and ensures we meet our legal obligations with integrity and precision. You will lead a small team of direct reports within the broader AFCA Legal team, guiding AFCA on complex legal matters and shaping strategic outcomes that support our people, customers and stakeholders. This is a leadership opportunity to drive change, foster growth, and embed a culture of excellence.
In This Role, You Will- Deliver strategic and expert legal advice across AFCA's corporate services portfolio including insurance, cyber security, AI, property, privacy, membership and commercial arrangements
- Manage complex escalations, litigation, and disclosure obligations with a focus on reputational risk
- Assist AFCA's adoption of AI and other emerging technologies to enhance efficiencies and excellence internally and with the customers and communities we serve
- Lead, coach, and develop a small team of direct report lawyers to deliver high-quality outcomes
- Proactively partner with internal stakeholders to manage legal risk by anticipating issues and proposing solutions
- Partner with the Head of Legal to embed change strategies and deliver AFCA's strategic and operational plans
- Demonstrate and champion legal risk management, compliance, and governance
- Monitor and communicate regulatory changes impacting AFCA's obligations
- Collaborate across the business to align legal services with strategic goals
- Support a great place to work through inclusive leadership and purposeful engagement
- Relevant tertiary qualifications in law are essential
- Proven experience in a people management role with strong leadership capabilities and high emotional intelligence
- Ability to analyze and investigate issues, and develop and negotiate solutions
- Strong interpersonal, stakeholder engagement and influencing skills
- Excellent verbal and written skills, with strong attention to detail
- Sound knowledge of relevant financial services law, practice and regulation
- BOSS Best Places to Work 2024 – recognised for culture, engagement and flexible working arrangements
- Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards
- Employer of Choice Public Sector and NFP – Australian HR Awards 2023
- Silver AWEI Accreditation 2025 – recognised for LGBTQ+ workplace inclusion
- Accredited Family Friendly Workplace – supporting work-life balance and inclusivity
- Hybrid working – flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing
- Inclusive leave options – flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women's health leave
- Financial benefits – not-for-profit salary packaging to boost take-home pay
- Locations – AFCA offices in Melbourne and Sydney CBD
If you're passionate about fairness and believe your skills align with this role, you're encouraged to apply even if you don't meet every criterion. AFCA welcomes applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require accessibility support during the recruitment process, please contact Careers@afca.org.au. AFCA is a 2025 Circle Back Initiative Employer and will respond to every applicant.
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