Retail: Customer Service

4 weeks ago

Adelaide, South Australia Telstra Full time
Overview

Employment Type: Permanent

Closing Date: 20 Sept 2025 11:59pm

Job Title: Telstra Retail: Customer Service & Sales Consultant

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you'd like to know a little more, here's something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way
  • Unlimited access to 17000 learning programs – something for everyone
  • Monthly performance rewards and recognition programs
  • There's more Benefits Your Way - Telstra

We're hiring.

Locations: we are currently hiring across:

  • GOLDEN GROVE
  • INGLE FARM
  • KILKENNY (ARNDALE SHOPPING CENTRE)
  • MODBURY (WESTFIELD TEA TREE PLAZA)
  • SALISBURY (PARABANKS SHOPPING CENTRE)
  • WEST LAKES
    • Casual, Part-Time and Full-Time roles available
    • Store hours vary – search your store

Is it you we're looking for?

We're on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Hit Apply now

After you've submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.


#J-18808-Ljbffr

  • Customer Service Assistant

    2 weeks ago

    Adelaide, South Australia Romeos Retail Group Full time $45,000 - $60,000 per year

    Customer Service AssistantMultiple Opportunities – Romeo's Retail Group | Multiple Locations in South AustraliaAre you passionate about providing exceptional customer service and creating a welcoming shopping experience? Romeo's Retail Group is looking for enthusiastic and reliable Customer Service Assistants to join our dynamic team across various...

  • Retail: Customer Service

    4 weeks ago

    Adelaide, South Australia Telstra Full time

    OverviewEmployment Type: PermanentClosing Date: 20 Sept 2025 11:59pmJob Title: Telstra Retail: Customer Service & Sales ConsultantAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Head of Retail

    2 weeks ago

    Adelaide, South Australia Frontline Retail South Australia Full time $85,000 - $99,000 per year

    About our client Our client is a dynamic and growing retailer with multiple stores across SA and a strong online presence. With a supportive head office team and exciting expansion plans, they have built a reputation for housing beautiful products and delivering an exceptional customer experience.About the Role This newly created Head of Retail position will...

  • Retail and B2B Customer Service Leader

    2 weeks ago

    Adelaide, South Australia TMH Safety & Environment Full time $90,000 - $120,000 per year

    Do you have the strategic mindset to drive growth and the leadership skills to inspire a high-performing customer service team?We are seeking an experienced and motivated Retail & B2B Customer Service Leader to join our team. This role is central to ensuring excellence in customer service, operational efficiency, and business growth. If you thrive in a...

  • Telstra Retail: Casual Customer Service

    3 weeks ago

    Adelaide, South Australia Telstra Corporation Full time

    Telstra Retail: Casual Customer Service & Sales Consultant ELIZABETH page is loaded## Telstra Retail: Casual Customer Service & Sales Consultant ELIZABETHlocations: Telstra Store Elizabethtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 16, 2025 (29 days left to apply)job requisition id: JR-10156835## Employment...

  • Telstra Retail: Casual Customer Service

    3 weeks ago

    Adelaide, South Australia Telstra Corporation Full time

    Telstra Retail: Casual Customer Service & Sales Consultant ELIZABETH page is loaded## Telstra Retail: Casual Customer Service & Sales Consultant ELIZABETHlocations: Telstra Store Elizabethtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 16, 2025 (29 days left to apply)job requisition id: JR-10156835## Employment...

  • Retail: Part Time Customer Service

    4 weeks ago

    Adelaide, South Australia Telstra Part time

    OverviewTelstra Retail: Part Time Customer Service & Sales Consultant ROSNY PARKJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by...

  • Retail: Part Time Customer Service

    4 weeks ago

    Adelaide, South Australia Telstra Part time

    Overview Telstra Retail: Part Time Customer Service & Sales Consultant ROSNY PARK Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers...

  • Retail: Full Time Customer Service

    4 weeks ago

    Adelaide, South Australia Telstra Full time

    OverviewTelstra Colonnades, Adelaide, South Australia — Full-Time Retail Consultant role.Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Colonnades store is hiring a...

  • Retail: Full Time Customer Service

    4 weeks ago

    Adelaide, South Australia Telstra Full time

    OverviewTelstra Colonnades, Adelaide, South Australia — Full-Time Retail Consultant role.Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.Our Colonnades store is hiring a...