Program Manager

3 weeks ago

Sydney, New South Wales, Australia Steadfast Group Limited Full time

Direct message the job poster from Steadfast Group Limited

Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future.

We are leaders of the general insurance broking and underwriting industry, and we lead from the front.

About the opportunity

We are seeking a Program Manager to join the team for an instrumental program of work, where we have created an Agencies Platform Migration Program which is a transformative program of core system migrations across multiple underwriting agency businesses within Steadfast. Program Manager will be the linchpin between individual agencies, Steadfast Group, Steadfast Technologies and multiple platform vendors.

This strategic initiative is key to enabling future efficiency and growth of our business and this role requires strategic vision, exceptional leadership and deep expertise in managing complex technology programs. The Agencies Platform Migration Program Manager will be responsible for end-to-end delivery of this strategic initiative and must ensure that delivered solution(s) support the unique business needs of each agency while setting common best practice, identifying and leveraging opportunities for technical innovation, standardisation and to enable economies of scale.

This opportunity is a 12-month fixed term assignment.

Responsibilities

  1. Drive the successful delivery of program of migrations across multiple agencies both concurrently and consecutively.
  2. Manage and track Program governance through project progress, ensuring milestones, timelines, and budgets are met.
  3. Manage the risks, issues, and actions for the program and track them to meet expected outcomes and timelines, building mitigation plans as the program evolves.
  4. Identify and manage dependencies within the program, proactively addressing potential roadblocks and risks to ensure smooth execution.
  5. Work with Business Sponsors to design, recruit and implement a 'Centre of Excellence' Agency team that will provide the operational support for the Agencies in scope.
  6. Develop and implement change management and communication strategies.

Skills and Knowledge

  1. Demonstrated capability built over 10 years or more leading a complex cross functional program-level migration and service model implementation with c-suite sponsors.
  2. Ability to work in ambiguous environments and define a path to resolution.
  3. Proven experience with managing Tech Vendors across multiple projects to ensure their deliverables are aligned with the Business plan and expectations.
  4. Strong planning and organizational skills.
  5. Excellent stakeholder relationship building, support and advice experience.
  6. Effective problem-solving skills to understand, resolve, communicate, and deliver innovative solutions.
  7. Familiarity with Agile, hybrid and traditional project management and SDLC/delivery techniques.
  8. Leadership, coaching and mentoring skills.
  9. Project Management qualifications such as Agile, PMBOK or Prince2.
  10. Significant end-to-end program and project management experience in IT and/or Fintech organisations.

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

  1. Flexible working arrangements to help you balance work and home life.
  2. Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
  3. Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
  4. An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling.
  5. Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.
  6. Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Management and Project Management
  • Industries
  • Insurance, Financial Services, and Insurance Agencies and Brokerages
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