Relationship Manager

2 weeks ago


Melbourne, Victoria, Australia RELX Full time

Relationship Manager

Are you a passionate and engaged sales expert?

Are you interested in building the future of legal technology?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role

Due to growth, an exciting opportunity has arisen to join us as the Relationship Manager at LexisNexis (part of RELX) within our Regulatory Compliance (RC) solution line. This role reports into our Senior Sales Manager within a team of 11 consisting of mix of Sales, Business Development and Relationship experts.

This is a permanent full-time role to be based in Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.

The purpose of this role is to drive maintain and grow an existing portfolio of Regulatory Compliance customers as well as build effective relationships with key stakeholders. The role will be growth target driven with strong relationship building and closing capabilities.

Responsibilities

  • Effectively identify and develop sales opportunities to develop a sales pipeline using prescribed sales methodology
  • Collaborate with the Product Specialist Team, Marketing & BDMs to identify modular upsell and like for like growth
  • Ongoing client visits to promote and demonstrate Lexis Nexis solutions
  • Maintain and grow an existing portfolio of Regulatory Compliance customers
  • Build sales pipeline to achieve monthly or quarterly sales revenue growth target, visit rate targets and renewal rate targets
  • Maintain accurate records of customer and prospective customer contact status in the CRM.
  • Actively build strong relationships with key internal and external stakeholders
  • Attend fortnightly sales meetings and represent the solution line.
  • Demonstrate and articulate a full understanding of the entirety of the LexisNexis RC technology portfolio including products and services/education offerings.

Requirements

  • Appropriate degree qualifications with relevant work experience – preferably the Compliance solutions market.
  • Minimum 3 - 5 years' experience is Sales within a prominent organisation where structure sales and consultative selling approaches are used.
  • Prior experience in solution sales or subscription sales is essential
  • Demonstrated performance against sales objectives.
  • Experience and training in high level account management and client relationship development.
  • Must have excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
  • Highly developed computer skills including Word, Excel, Database etc.
  • Confidence in dealing with risk and compliance customers and other decision makers is essential.
  • Proven ability to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings is essential.
  • Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment, hungry for sales and worked in targets-driven environment

Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Discounted Health plan rate and Optical Assistance
  • Life assurance and income protection
  • Option to buy additional Annual Leave days
  • Employee Assistance Program
  • Flexible working arrangements
  • Benefits for you and your family
  • Access to learning and development resources

About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

To learn more about opportunities with LexisNexis or RELX Global, join ushere:

https://www.lexisnexis.com.au/en

https://www.relx.com/careers/join-us

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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