Sales & Service Manager - Chadstone

7 hours ago


Melbourne, Victoria, Australia David Jones Full time

Join to apply for the Sales & Service Manager - Chadstone role at David Jones

2 days ago Be among the first 25 applicants

Join to apply for the Sales & Service Manager - Chadstone role at David Jones

Get AI-powered advice on this job and more exclusive features.

David Jones exists to inspireLike No Other and as we continue to deliver on our ambitious transformation agenda in line with our Vision 2025++ strategy, we are committed to creating inspired careers so our people can Thrive. As the Sales & Service Manager, you will be empowered to demonstrate your customer obsession and passion for retail by creating an in-store experience Like No Other. You will successfully deliver a customer-centric environment to maximise sales and service results.

The successful candidate will be a dedicated people leader, expected to lead by example and coach the team to provide expert knowledge and seamless solutions. They will demonstrate the ability to establish and maintain excellent stakeholder relationships, with the ability to engage people across the business.

Responsibilities

  • Lead by example by personally delivering on our service principles, engaging with customers, driving sales, and building a loyal customer base.
  • Coach and mentor the team to provide expert knowledge and seamless solutions.
  • Be visibly present on the selling floor, leading by example and inspiring the team to create warm connections.
  • Work collaboratively with the store teams and build strong relationships with stakeholders.
  • Look for opportunities for improvement whilst being commercially aware.
  • Work collaboratively with the VM and Logistics teams to ensure the allocated stock is floor-ready within the relevant timeframes.
  • Identify areas of opportunities for feedback to the Merchandise team.
  • Maintain stock loss awareness by working closely with the sell and support teams to mitigate loss by ensuring proactive measures are implemented.
  • Have strong coaching skills, including experience leading teams and empowering others to achieve results.
  • Have a demonstrated passion for retail and a desire to provide great customer service.
  • Have a solutions-focused mindset and the ability to provide innovation and effective customer solutions.
  • Have a proven ability to motivate and lead teams and inspire an in-store experience Like No Other.
  • Have relevant merchandising and selling skills and key product awareness.
  • Have strong written, listening and spoken communication skills.
  • Are flexible and adaptable to a fast-paced and evolving environment.

Why work for us?

  • A competitive remuneration package, including an annual bonus incentive.
  • Generous employee discounts across David Jones brands.
  • An additional day of leave for your birthday.
  • A supportive, flexible and engaging environment that will support personal/professional development.
  • Opportunities to support community partnerships across our Corporate Social Responsibility program.
  • Be a member of a company committed to sustainable practices.
  • Ongoing training and development to pursue individual ambitions.
  • We are a Work180 endorsed employer, you can read more about the benefits of working for David Jones here.

About Us

Since 1838, David Jones' limitless quest for innovation and progress established the brand as Australia's original influencer in fashion and lifestyle. Having revolutionised the way Australians shop, David Jones' creation of a social centre inspired and created lasting memories for past, present and future generations. Today, our vision to inspire Like No Other drives us to continue this legacy in our ambitious purpose to be the destination that inspires, with experiences and services Like No Other.

Our Thriving cultural pillars inspire our people to deliver on our vision and purpose. We are Customer Obsessed; curious to understand and dedicated to delighting them with seamless solutions as one team. We care for our people, customers, partners and community by creating Inclusive environments through belonging and respect. We Empower with implied trust to act with integrity, value our unique skills and be accountable for our decisions. We constantly seek Innovative ways of improving, changing and exploring ways that we can inspire.

David Jones is an equal-opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Customer Service
  • IndustriesRetail and Retail Apparel and Fashion

Referrals increase your chances of interviewing at David Jones by 2x

Get notified about new Sales Service Manager jobs in Chadstone, Victoria, Australia.

Head of Service Sales-Sub Region Pacific- Compression Products

Bayswater, Victoria, Australia 2 weeks ago

Sales and Service Hub Manager - Sales Support

Brighton, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 months ago

Forest Hill, Victoria, Australia 23 hours ago

Campbellfield, Victoria, Australia A$75,000.00-A$80,000.00 3 days ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia $95,000.00-$105,000.00 2 days ago

West Footscray, Victoria, Australia 2 days ago

Maroondah, Victoria, Australia 2 weeks ago

Scoresby, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

Customer Service Manager - Westfield SouthlandArea Sales Manager – Victoria & Tasmania | Venus Aesthetic Intelligence Australia

Melbourne, Victoria, Australia 2 weeks ago

Moorabbin, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 weeks ago

Narre Warren, Victoria, Australia 4 hours ago

Moorabbin, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 1 week ago

Taylors Lakes, Victoria, Australia 1 week ago

Chadstone, Victoria, Australia 2 weeks ago

Chadstone, Victoria, Australia 1 week ago

Retail Sales Manager - Flagship showroom

Melbourne, Victoria, Australia 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Melbourne, Victoria, Australia AMP Full time

    Join to apply for the New Business Manager, Wrap Platforms role at AMP5 days ago Be among the first 25 applicantsJoin to apply for the New Business Manager, Wrap Platforms role at AMPGet AI-powered advice on this job and more exclusive features.If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are...


  • Melbourne, Victoria, Australia AMP Full time

    Join to apply for the Claims & Insurance Manager role at AMP2 days ago Be among the first 25 applicantsJoin to apply for the Claims & Insurance Manager role at AMPIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these...


  • Melbourne, Victoria, Australia AMP Full time

    Join to apply for the Claims & Insurance Manager role at AMP2 days ago Be among the first 25 applicantsJoin to apply for the Claims & Insurance Manager role at AMPIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these...

  • New Business Manager

    2 weeks ago


    Melbourne, Victoria, Australia AMP Career Site Full time $80,000 - $120,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Finance Manager

    3 weeks ago


    Melbourne, Victoria, Australia Culture Amp Full time

    Join to apply for the Finance Manager role at Culture AmpJoin to apply for the Finance Manager role at Culture AmpGet AI-powered advice on this job and more exclusive features.Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500...

  • Finance Manager

    3 weeks ago


    Melbourne, Victoria, Australia Culture Amp Full time

    Join to apply for the Finance Manager role at Culture AmpJoin to apply for the Finance Manager role at Culture AmpGet AI-powered advice on this job and more exclusive features.Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500...

  • Finance Manager

    3 weeks ago


    Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...


  • Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...


  • Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...


  • Melbourne, Victoria, Australia Talent Solution Partners Full time

    Join to apply for the Store Manager Chadstone role at Talent Solution Partners 1 day ago Be among the first 25 applicants Join to apply for the Store Manager Chadstone role at Talent Solution Partners Get AI-powered advice on this job and more exclusive features.Talent Solution Partners provided pay range This range is provided by Talent Solution...