Senior Claims Consultant
3 weeks ago
Brisbane, Queensland, Australia
2 days ago Be among the first 25 applicants
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Overview2 days ago Be among the first 25 applicants
Responsibilities- End to end management of a portfolio of complex, high value, and sensitive claims.
- Build and maintain relationships with internal and external stakeholders such as solicitors, credit hire companies and third parties.
- Clear understanding of liability, negligence, and road rules.
- Ability to work autonomously and collaboratively in a dynamic environment.
- Exceptional customer service skills written and verbal.
- Demonstrated ability to operate in a complex environment, prioritise tasks and organise workload effectively.
- Ability to develop strong relationships at all levels with both internal and external stakeholders coupled with a high level of emotional intelligence.
- Broad ability to drive for results, focus on outcomes and well-developed negotiation skills.
- Motor claim or liability experience highly desirable.
- Ideally a good understanding of the legislative, regulatory and compliance obligations.
- Ability to make decisions and liaise with solicitors and stakeholders.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Finance and Sales
- Industries: Insurance
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