Administration Assistant

4 weeks ago


Cairns, Queensland, Australia Smart Repair Australia Full time

We're Hiring | Administration Assistant – Casual| Smart Repair Australia

Seeking applicants based in CAIRNS - QLD

Looking for a chance to grow your skills in a fast-moving, supportive environment? Smart Repair Australia is seeking a motivated Administration Assistant to join our team on a casual part-time basis — with the opportunity to scale up to a permanent full-time position as you grow into the role.

We are one of Australia's largest, longest running and most experienced automotive hail repair specialists, delivering quality repairs and outstanding service. To see more about what we do, click on the link to be directed to our website:
www.smartrepair.com.au

About the Role

As an Administration Assistant, you'll help keep our operations running smoothly — from coordinating repairs and assessments to supporting our field teams.

Key responsibilities include:

  • Scheduling vehicle repairs and damage assessments
    • Handling inquiries via phone and email, supporting customers through the repair process
      • Assisting field teams and technicians
        • Liaising with insurers and industry partners
          • Helping team leaders with day-to-day admin
            • Occasional travel between sites and to storm locations

What We're Looking For

  • Previous admin or customer service experience
    • A positive attitude and willingness to self-motivate
      • Friendly, professional, and confident when dealing with people
        • Ability and willingness to travel — essential
          • Computer literacy
            • A can-do attitude and ability to handle pressure during peak periods

Why Join Us?

  • Casual position to start, with option to move to full-time after probation
    • Flexible hours through quieter times, with more action during storm season
      • Work alongside experienced, supportive colleagues
        • Opportunity for work from home/remote work

Location: Various sites across Australia — flexibility to travel required
Employment Type: Casual part-time (opportunity to scale up to permanentfull-time)
Start Date: As soon as we find the right fit

This position suits someone who's flexible, with great communication skillsand ready to roll up their sleeves during busy periods. If you're open to travel and want to be part of a team that supports each other through the highs and lows of storm seasons, we want to hear from you

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