Administration Assistant

3 weeks ago

Cairns, Queensland, Australia Followmont Transport Pty Ltd Full time

Job Description - Administration Assistant (ADM00000459)

Job Description

Administration Assistant - ( ADM00000459 )

Description

Are you a proactive, organized self-starter who thrives on helping others with positive and enthusiastic energy?

If you are looking to kick start your career in the transport industry, join our close-knit team as an Administration Assistant at our Cairns Depot. The position requires handling detail-oriented tasks quickly and accurately, with a focus on building relationships and supporting others.

The Opportunity:

  • Full Time Permanent | Monday to Friday | 8:00am - 4:06pm
  • Effectively manage inbound calls and emails, addressing customer inquiries and resolving issues in a timely manner.
  • Provide detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight.
  • Build and maintain strong relationships with both internal and external customers, ensuring their needs are met and expectations exceeded.
  • Perform general office and administration duties, including data entry and maintaining accurate records.
  • Collaborate with team members to foster a supportive, harmonious environment and continuously improve customer service processes and procedures.

What's in it for You:

  • Weekly pay and leave entitlements
  • Strong focus on work/life balance
  • Full Training provided, we want to see you succeed
  • Opportunities exist to complete work-based Traineeship and career development in the transport industry
  • Employee Perks: Access to a Workplace Benefits Program offering discounts at major retailers.
  • Health Discounts: Enjoy reduced rates on single or family health cover with Medibank Private.
  • Employee Assistance Program: Free access to Employee Assistance, Mental Wellbeing, and Workplace Banking Programs.
  • Recognition Programs: Be rewarded for your contributions with our dedicated recognition initiatives.
  • Growth Opportunities: Great opportunities for career progression within the company.
  • Supportive Culture: Collaborative and inclusive work environment. Training and support to master our systems and processes.
Qualifications

You are cooperative, empathetic and encouraging, thriving in a team-oriented environment. You genuinely enjoy helping others, communicate with care and patience, and take pride in building positive connections that foster collaboration and trust.

  • Must be proficient in basic computer applications, including MS Office suite
  • Customer service/administrative experience preferred but not essential, we understand you have to start somewhere
  • Excellent verbal and written communication skills with a people first approach.
  • Strong interpersonal skills and the ability to build rapport with others.
  • Demonstrated ability to organize and prioritize tasks effectively.
  • Ability to work effectively in a team environment and independently when required.
  • A keen eye for detail and the ability to work accurately under pressure.

If you encompass these attributes, we would love to hear from you

**Entry Level Administration & School Levers welcome to apply**

Followmont Transportis a passionate family business, 100% dedicated to service and maintain a hands-on relationship with customers, our people and suppliers. If this opportunity sounds interesting and aligns with your values, please apply or send your resume to talent@followmont.com.au

Location: 25 Ponzo Street, Woree, 4868 - Drop by say "Hello" we would love to meet you

Service | Integrity | Innovation | Passion | Care | Unity

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