Local Home Loan Specialist

3 weeks ago

Mackay, Queensland, Australia Queensland Country Bank Full time
Local Home Loan Specialist - Mount Pleasant

Mackay QLD, Australia Req #183

Thursday, 20 March 2025

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

  • Make a difference in your local community
  • Excellent training opportunities to enhance your professional development
  • Relaxed professional culture – make your mark in our dynamic and supportive team

The Role

We have an exciting opportunity for an experienced Local Home Loan Specialist to join our Mount Pleasant branch.

As our Local Home Loan Specialist, you will demonstrate an exceptional level of personalised service to new and existing Members and become expertly skilled across our products and services. You will be confident with managing and processing basic to complex personal and credit card lending as well as basic mortgage lending.

Further duties will include (but are not limited to):

  • Assist the Local Manager with business development and the management and processing of complex loans.
  • Organise loan distribution and ensure that cheques are accurately issued to the appropriate parties.
  • Assist with training and coaching of staff.
  • Own the retention program in relation to the mortgage book for our Mount Pleasant members.

This is a full-time position based on a 38-hour working week, Monday to Friday.

Selection Criteria

To be considered for this role, you must demonstrate:

  • Lending experience and sales skills.
  • A proven track record of delivering exceptional customer service.
  • Excellent written and verbal communication skills, including listening skills.
  • High attention to detail and accuracy.
  • Sound mathematical skills and sound knowledge of Microsoft Office suite.
  • Sound understanding of Queensland Country products and services (desired).

About Us

Queensland Country are certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, camaraderie, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

  • Work life balance and flexible working options.
  • Community Volunteer Leave.
  • Access to an Employee Assistance Program (EAP).
  • Access to our Wellness Program.
  • Discounts on your Banking and Health Insurance products.
  • Cultural lunches and social clubs.
  • Excellent training and development opportunities.

How to Apply

To apply for this role please follow the links or apply via our Careers Page. Applications close Thursday 3 April 2025 at 5pm. For more information or if you have questions, please contact Emily on 07 4758 8214.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533.*

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

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