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Medical Receptionist

4 weeks ago

Cairns, Queensland, Australia I-MED Radiology Network Full time

About This Role

Medical Receptionist

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We're thrilled to offer you the chance to make a difference in healthcare. As a casual Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special

Our clinics in Cairns and Mount Sheridan are currently seeking a Medical Receptionist to join the team on a full-time or casual basis with availability to work between the core hours of 7:45am and 5pm, Monday to Friday.

About Us:

I-MED Radiology Network's team of over 4,000 people are all connected by the vision - to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview:

As a Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:

Patient Interaction:

  • Greet patients and other callers professionally and courteously.
  • Accurately input patient data.
  • Assist patients with appointment scheduling.

Administrative Tasks:

  • Manage medical records confidentially and efficiently.
  • Process patient payments (cash, Eftpos, direct billing).
  • Invoice Medicare, Private Health Funds, CTP, DVA, and Workcover.
  • Handle internal emails and inquiries.
  • Maintain a tidy reception waiting area.

Collaboration:

  • Work autonomously and as part of a team.
  • Communicate with referring doctors courteously.
  • Fill in the roster when staff are on annual or sick leave.
  • Ensure accurate storage and retrieval of patient and practice records.

Qualifications and Skills:

  • Understanding of medical terminology.
  • Excellent communication skills.
  • Intermediate computer skills (knowledge of medical software and Microsoft Office Suite).
  • Radiology or Medical Reception experience highly regarded.

Desired Traits:

  • Bubbly personality and ability to think on your feet.
  • Calm under pressure in a fast-paced environment.

How to Apply:

Ready to contribute to exceptional patient care? Apply now by sending your resume and a brief cover letter to our email address.

Join our team and make a difference

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