Senior Practice Manager

5 days ago

Sydney, New South Wales, Australia Amazon Full time

Do you have IT infrastructure experience in Fortune 500 enterprise customers? Have you hired and led teams of consultants to assist Fortune 500 enterprise customers to manage and implement IT related projects? Can you lead an enterprise customer through a variety of projects involving IT strategy, distributed architecture implementation, and cloud operations? Can you build and lead world-class teams that drive breakthrough business results using the AI/ML?

At AWS, we are looking for a Senior Practice Manager, with a successful record of leading Global Accounts customers through a variety of transformative projects involving IT Strategy, distributed architecture, and cloud operations, to lead our AWS Professional Services business in Australia.

Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base, and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.

Key job responsibilities
  1. Engage customers - collaborate with Global Accounts sales managers to develop strong customer and partner relationships and build a growing business in Korea and influence global decisions from Australia, driving AWS adoption in key markets and accounts.
  2. Sell consulting engagements – that can span from short on-site projects proving the value of AWS services to massive cloud migration projects that include the movement of thousands of applications and the automation of the cloud infrastructure to house them.
  3. Coach and teach - collaborate with AWS Global Accounts sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
  4. Deliver value - lead high quality delivery of a variety of customized engagements with partners and Global Accounts customers.
  5. Lead great people - attract top technology talent to build high performing teams of consultants with superior technical depth, and great customer relationship skills.
  6. Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps.
About the team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Minimum Qualifications
  1. BA/BS degree or equivalent experience;
  2. Highly technical and analytical, possessing 15 or more years of progressive technology implementation experience
  3. Great customer relationship management, sales, delivery experience and collaboration skills
  4. Demonstrated ability to think strategically about business, product, and technical challenges
  5. Consulting practice leadership
  6. Deep understanding of cloud transformation journey and change management
  7. Enterprise architecture successes including virtualization technologies & distributed architecture
  8. Familiarity with archive, disaster recovery and business continuity in global operations
  9. Familiarity with compliance & security standards across the enterprise IT landscape
  10. Meets/exceeds Amazon's functional/technical depth and complexity for this role
  11. Visible IT Industry thought leadership on relevant topics related to enterprise IT infrastructure
  12. Vertical industry sales and delivery experience of contemporary services and solutions in Financial Services
  13. Experience with design of modern, scalable delivery models for technology consulting services
  14. Business development experience including complex agreements w/ integrators and ISVs
  15. International sales and delivery experience with global F500 enterprise customers and partners
  16. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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