
Support Services Manager
4 weeks ago
Join to apply for the Support Services Manager role at Healthscope
Northpark & La Trobe Private Hospitals, Melbourne
OverviewThe Support Services Manager provides outstanding workforce and operational leadership to the hospitals to ensure delivery of exceptional care and commercial performance through their food services and environmental services teams. The role is based across Northpark and La Trobe Private Hospitals in the Northern Suburbs of Melbourne and reports to the Director of Finance as part of the senior leadership team.
Responsibilities- Ensuring support services teams provide a high standard of service delivery and outcomes within budget.
- Supervising day-to-day catering operations, cleaning of patient rooms, public areas and laundry services.
- Managing rostering, staffing and supervision of teams.
- Compliance with relevant legislation and standards (food handling, cleaning, infection control).
- Ensuring policies, procedures and safe work practices are upheld.
- Meeting safety, service, quality, financial and other organisational targets.
Selection Criteria Include
- Proven performance in a similar operational role.
- Proven ability to improve budget performance and deliver business efficiencies.
- Successful track record with delivering accreditation and compliance requirements.
- A strong patient-centric mindset.
- Management of rostering and team management.
- Leadership capability to develop staff in delivering exceptional service.
- Demonstrated commitment towards quality improvement.
- Highly developed interpersonal and problem-solving skills.
- Excellent communication skills.
- Flexibility and adaptability.
- Experience in Healthcare environments.
- Qualifications or experience in Hotel Operations and/or Management.
To learn more about this outstanding opportunity, please contact Peter Kazinoti, Director of Finance, Northpark and La Trobe Private Hospitals at peter.kazinoti1@healthscope.com.au
Applications close: 2nd October 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au
More InformationOur commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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