Retail Consultant

1 day ago

Brisbane, Queensland, Australia L'Oréal Part time
Retail Consultant | Aesop James Street | Part Time

Join to apply for the Retail Consultant | Aesop James Street | Part Time role at L'Oréal


Overview

For over 35 years, Aesop has cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.


Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.


We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.


Role purpose

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.


What We Are Looking For
  • Experience operating within a customer service role or environment
  • Effective selling skills and the ability to drive commercial outcomes
  • History of successfully participating in and contributing to a team
  • Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
  • Strong communication and problem-solving skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

Roster
  • Thursday 12:45pm - 5:45pm
  • Friday 12:30pm - 5:30pm
  • Saturday 8:45am - 5:15m
  • Total hours: 17.75 per week

What's On Offer
  • Generous product discount allowance and bi-annual complimentary product allocation
  • Paid volunteering allowance for all employees
  • Bonus opportunity based on personal, and business, performance
  • Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house
  • Product and Core skills training and study support opportunities
  • Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

Seniority level
  • Entry level

Employment type
  • Part-time

Job function
  • Sales, Distribution, and Customer Service

Industries
  • Manufacturing and Personal Care Product Manufacturing

Brisbane, Queensland, Australia


We are an equal opportunity employer, and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

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