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Account Manager

1 month ago


Melbourne, Victoria, Australia Morgan Consulting Full time

Job Title: Cybercrime Detection and Disruption Specialist

About Morgan Consulting

Morgan Consulting is a global leader in cybercrime defence, trusted by some of the world's largest organisations and multiple governments. We value our talented workforce, recognising and appreciating each individual's unique contributions. Our organisation offers excellent benefits and organises engaging social events to ensure it's a great place to work.

The Role

We're seeking a dynamic and customer-focused professional to join our APAC Account Management team as a Cybercrime Detection and Disruption Specialist. In this role, you will:

  1. Manage enterprise-level relationships across multiple industries, including government, technology, and finance.
  2. Serve as a trusted partner for customers, driving service renewals and expansions.
  3. Act as the voice of the customer internally to drive innovation and service improvements.
  4. Provide expert insights into the cybercrime threat landscape.
  5. Own the renewal and upsell process to ensure mutual success.

This role involves both in-person and remote interactions with clients across the APAC region, allowing you to showcase your ability to understand customer objectives, offer tailored solutions, and strengthen partnerships.

What We're Looking For

We're looking for a highly skilled and experienced professional with:

  1. Proven experience in account management or a similar role, with a track record of fostering strong, sustainable relationships.
  2. Outstanding communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
  3. Self-motivation, resilience, and a solutions-focused mindset.
  4. Experience working with Australian Federal Government stakeholders and eligibility for Baseline Australian security clearance.
  5. A background or keen interest in cybercrime or internet security.
Why Join Us?

We offer a competitive salary, bonus scheme, and annual reviews. You'll also enjoy hybrid working flexibility and be part of an inclusive environment that values individuality. With access to our industry-leading knowledge and resources, you'll make a genuine impact while growing your career.

Apply Now

If you're ready to help protect the world from cybercrime while working in a role that values your expertise and ambition, we'd love to hear from you.