Customer Advisor
3 weeks ago
- Part-time position based in the Hobart Region - covering our Hobart, Glenorchy and Rosny Park Branches
- Monday - Thursday 9am - 4:30pm & Friday 9am - 5pm
- Face to face customer centric role focused on making an impact in your local community
More focus on you
All new Customer Advisors receive NAB's tailored onboarding and training program to ensure they are set up for success. As a reward for your success and passion for helping customers, we offer a multitude of benefits including:
- Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
- Health and Wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage
Join our team in this role within the hours 9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday.
In this role, you will
- Support our Hobart, Glenorchy & Rosny Park Branches by being the first point of contact for our customers and put them at the centre of everything you do
- Assist our customers to identify the most suitable products and services including account opening, unsecured lending and baking transactions
- Ensure our customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Undertake ongoing training and development to enhance your career
- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile
- An ability to work collaboratively as a team, self-motivation and energy to create our signature customer experience
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers
- An interest in upskilling and career development opportunities with NAB
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
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