Policy Officer

7 days ago

Sydney, New South Wales, Australia Royal Rehab Group Full time
  • Up to $18,550 salary packaging benefits (lower your taxable income and increase your take home pay)
  • Fitness Passport & HCF Private Health Insurance discounts
  • Permanent full-time opportunity
  • Based in Milsons Point with occasional travel interstate
About us..Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.About the role..Are you passionate about leveraging digital systems and data to drive meaningful change in healthcare? Join the Royal Rehab Group as a Policy Officer & Systems Administrator and play a pivotal role in supporting clinical governance, organisational learning, and policy management across our diverse services.In this dynamic and multifaceted position, you'll oversee key digital platforms from incident and quality systems to policy management and learning management systems, ensuring smooth operation and data integrity. Your expert analysis and insights will directly inform continuous improvement initiatives and strategic decision-making, helping us enhance safety, compliance, and organisational performance.Reporting to the Quality, Safety and Risk Coordinator, you will also lead the development and implementation of best practice policies and procedures, identifying opportunities to streamline processes and improve user experience across the organisation.Key responsibilities include:
  • Maintains a degree of independence to develop a suitable approach in managing the workload and provision of advice and recommendations as well as input to the development of relevant systems, frameworks, team planning and projects.
  • Collect, extract, and analyse data from multiple systems to generate reports on quality, safety, compliance, training, and performance.
  • Build and maintain dashboards to support organisational insights and identify trends, and opportunities for improvement based on data findings.
  • Provides effective coordination and stakeholder engagement to ensure Group policies are developed, reviewed, communicated and monitored in a timely manner including writing style, structure and format.
  • Maintain an up-to-date register of policies for which the Group is responsible, identifying any policies due for rescission, transfer, renewal or development and working with the relevant leads to facilitate their timely completion to ensure compliance with legislation, regulatory agencies and accrediting bodies.
  • Prepare high quality written advice in the form of reports, briefs, policy, discussion papers, or circulars to inform, respond to requests, or initiate consideration of new policy initiatives.
  • Maintain core clinical governance and learning & development systems as the administrator (incident and quality system, policy platforms, learning management systems), ensuring accuracy of data, maintenance, accessibility and resolution of any system failures and troubleshoots issues.
  • Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration for core clinical governance systems.
  • Delivers technical system support to users and staff (either in-person or remotely).
About you..We are seeking a self-motivate and friendly individual with:Essential Criteria:
  • Demonstrated skills and experience in undertaking all stages of the policy cycle (development, implementation and review).
  • Demonstrated understanding and experience in data analysis and reporting including validating and analysing data to track compliance and generate actionable insights.
  • Demonstrated understanding of governance systems with proven ability to support and engage relevant stakeholders to maintain system configuration, user access, workflows, and data integrity.
  • Excellent organisational skills and demonstrated ability to effectively manage time to prioritise competing demands.
  • Demonstrate high level oral and written communication, interpersonal and consultation skills with the ability to build strong working relationships with stakeholders.
  • Demonstrated ability to work under broad supervision and to effectively self-manage the day-to-day workflow of the position.
  • Demonstrated ability to provide strategic and issue specific advice at all service levels in relation to policy and incident management systems, processes and issues.
What we offer..
  • Salary Packaging:Lower your taxable income and increase your take-home pay
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts
  • Career growth:Genuine career opportunities
  • Work life balance:Flexible work arrangements
  • Salary:Competitive remuneration
  • Employee Assistance Program:Access to professional counselling and coaching for you and your immediate family
  • Leadership:Supportive and experienced leadership team
  • Culture:Friendly and close-knit team environment
We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.What's next..If this sounds like the perfect role for you, address the essential criteria in your cover letter andCLICK HERE TO APPLY NOWto start your journey with usPlease note, only applicants that address these essential criteria will be considered.CLICK HERE FOR POSITION DESCRIPTIONThe successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks.A career with Royal Rehab is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.We do not provide sponsorship and no agencies please.Further Enquiries:Ashleigh Hampson, Quality, Safety and Risk CoordinatorPhone:0481 093 936Email:Ashleigh.Hampson@royalrehab.com.au
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