Member Solutions Consultant

2 days ago

Perth, Western Australia Royal Automobile Club of WA Inc. Full time
Member Solutions Consultant - Outbound page is loaded## Member Solutions Consultant - Outboundlocations: West Perthtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR105384At RAC, we are passionate about **development** and providing **new opportunities.** This means we are on the lookout for someone to join our **Sales and Member Service Outbound** team.**The opportunity**We are currently looking for a passionate Member Solutions Specialist to join outbound contact centre team working Monday-Friday, 9am-5pm in a **full-time position**A successful candidate will have previous experience in **sales and/or customer service** and have the following skills:* **Adaptable**to changing requirements of our members* **Resilience** and the ability to handle a variety of different calls* Great **communication** skills* **Results driven** with proven ability to meet specific KPI'sAs an outbound sales and service consultant, you will be responsible for:* Making a number of outbound calls to members daily* Having **meaningful conversations** with our existing members on their current RAC products* Providing **support and general advice** to new members* Work to conversion not product sales* Member centric retention Team* You will be trained in Auto Services and Tyres to broaden your scope* Not sales focused, KPIs are driven by booking members in for our services**Please note:**We encourage you to apply as soon as possible as RAC reserves the right to close this vacancy without notice. For any questions about the role, please contact the Talent Acquisition Team via smsrecruitment@rac.com.au[](blob:https://racwa.wd3.myworkdayjobs.com/9484d50a-fea4-4e4e-9b71-df0f4583fa30)0:00 / 2:00RAC is a purpose-led member organisation.Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don't have shareholders. That means we reinvest our profits for the better of our members and our State.Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.For any assistance please contact recruitment@rac.com.au
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