Administration Officer

Academic Support Unit | UniSC Sunshine Coast, Sippy Downs

• Level 5, $80,236 - $90,420 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hrs per week), ongoing appointment

Overview

Join our team and provide high-level administrative support across the Academic Support Unit, working in close partnership with schools to ensure the smooth delivery of academic programs and initiatives. A key focus will be coordinating Quality Teachers Practical Assessment (QTPA) and Masters Programs, supporting student progression, and assisting with school events. You'll collaborate with staff and stakeholders to provide informed advice and guidance, drawing on your strong knowledge of the University's structure, programs, policies, and operations. With your organisational skills and proactive approach, you'll play an important part in supporting academic delivery and enhancing the student experience.

Responsibilities

• Provide high-level support and advice across a broad range of administrative activities in support of the schools that contributes to the academic endeavours including progression of students through their programs, in particular support QTPA (Quality Teachers Practical Assessment).
• Provide support to school-based events.
• Enhance processes using a continuous improvement and best practice ethos.
• Create an outstanding customer experience in line with the imperatives of the University strategic plan.

About you / Qualifications

• Completion of a degree, or an equivalent combination of relevant experience and/or education or training;
• Extensive experience providing customer-focused administrative support, including:
• setup and manage complex scheduling scenarios
• excellent stakeholder management - the ability to respond to and liaise effectively, with the individual needs of students, staff and external stakeholders from diverse backgrounds
• the ability to interpret and apply policies and procedures
• Experience in organising and supporting events;
• Excellent computer literacy including the ability to use databases, Microsoft 365 applications such as SharePoint, Teams, Excel, Word, PowerPoint and the ability to learn new systems quickly and effectively;
• The ability to maintain confidentiality and handle sensitive matters discreetly is essential, as is the ability to exercise good judgement, take initiative and solve problems.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. For additional support during the application process, please contact unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position details

Position Description: 493631 - Administration Officer (QTPA, Events, EM).pdf

Application information

• All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC
• Applications close midnight, Thursday 18 September 2025.
• Your completed application must include a resume and a statement of suitability (not to exceed two pages).

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better. To learn more about UniSC, visit Welcome to UniSC and LinkedIn Life.

For a confidential discussion, please contact:

Mrs Nicole Carnell Manager, School Support – Academic Support Unit Telephone: 07 5456 5172 Email: ncarnell@usc.edu.au

Discover UniSC

We are committed to doing work that matters, growing our people, and contributing to a dynamic future. We value collaboration, sustainability, and excellence across our teaching, research, and operations.

Our Culture & Benefits

• Collaborative, welcoming culture with modern facilities.
• Professional development and career pathway opportunities.
• Athena SWAN Bronze Award as part of the Science in Australia Gender Equity initiative.
• Flexible work arrangements & generous leave options.
• Salary packaging options + 17% Super.
• EAP, fitness passport & discounted private health.

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