Manager Tamworth Outpatients Centre

Join to apply for the Manager Tamworth Outpatients Centre role at Hunter New England Local Health District

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 6

Remuneration: $80 340.91 - $82 240.21 per annum + superannuation + salary packaging

Hours Per Week: 38

Requisition ID: REQ596940

Applications Close: Tuesday 16th September 2025

Lead with Impact at Tamworth Hospital Outpatient Centre – Administration Team Leader

Are you a dynamic leader with a passion for people, organisation, and top-tier service delivery? Step into a role where every day brings something new, and where your leadership truly makes a difference — both to your team and to the patients we serve.

About the Outpatient Centre

Located in the heart of Tamworth Hospital, our vibrant Outpatient Centre spans three floors and hosts over 20 diverse clinics. You'll be leading a close-knit team of 12 dedicated administration officers who take pride in their work and celebrate the fun moments – from Go Pink Month to festive dress-up days (with plenty of food involved, of course).

About the Role

No two days are the same in this fast-paced, people-focused role. As the Administration Team Leader, you'll be at the centre of it all — ensuring the smooth day-to-day running of the clinic spaces by:

• Coordinating rosters and daily workflows
• Providing guidance and support to your admin team
• Liaising with clinicians and ensuring a seamless patient experience
• Overseeing billing and compliance procedures
• Promoting a culture of professional, caring, and patient-centred service in every interaction

Your leadership will help create a welcoming, efficient, and responsive environment for both staff and patients.

About You

You're a natural leader with a positive, can-do attitude, exceptional people skills, and a strong commitment to outstanding customer service. You're confident juggling multiple tasks, thrive in a collaborative environment, and bring a sense of calm and clarity — even on the busiest days.

What's in it for You?

• Comprehensive orientation and training in NSW Health systems and processes
• Access to leadership and management development courses through NSW Health
• Ongoing support from your line manager, including regular check-ins
• A personalised training and development plan created with you in your first three months
• A warm, welcoming team culture that celebrates success — and knows how to have fun
• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part-time employees)
• 6 weeks annual leave (for eligible full-time nurses)
• Paid parental leave (for eligible employees) - giving you true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Take the next step in your leadership journey with a team that values your skills, supports your growth, and celebrates your wins. Apply now and help shape the future of outpatient care at Tamworth Hospital.

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Margaret Macpherson at Margaret.MacPherson@health.nsw.gov.au

Take the next step in your leadership journey with a team that values your skills, supports your growth, and celebrates your wins. Apply now and help shape the future of outpatient care at Tamworth Hospital.

Additional Information

• To be eligible for permanent employment you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Temporary visa holders may be considered only if no suitable local candidate is identified.
• An eligibility list will be created for future permanent or temporary vacancies.
• This position is full time
• No job share
• Part-time arrangements of at least 30 hrs per week will be considered.

Information For Applicants

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare. If you require accommodations or adjustments to the recruitment process please let us know when you apply. Please contact Rebecca Caldwell at Rebecca.Caldwell@health.nsw.gov.au for confidential support.

Applicants will be assessed against the essential requirements and selection criteria contained within the position description. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Salary Packaging: information available via SalaryPackagingPLUS. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off, long service leave, paid maternity leave, and salary packaging options.

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