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Practice Manager

1 month ago

Brisbane, Queensland, Australia Arena Health Solutions Full time

2 days ago Be among the first 25 applicants

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Direct message the job poster from Arena Health Solutions

Director, Psychologist, Board Approved Supervisor, and Biostatistician

Practice Manager – Inclusive Psychology Practice

Employment Type: Full-time (38 hours per week)

Salary: Competitive Remuneration Package: Commensurate with experience + Mental Health Fund + PD/Education Fund

Award: Health Professionals and Support Services Award

Are you an experienced Practice Manager looking for a meaningful role where your leadership, empathy, and operational excellence will truly make a difference?

Arena Health Solutions is a neurodiversity-affirming, LGBTQ+ inclusive psychology practice committed to providing compassionate, evidence-based, person-centred care. We're looking for a dedicated Practice Manager to support our growth, lead our day-to-day operations, support our passionate team, and ensure our values are felt in every client interaction.

Why Join Us?

  • Work with a warm, values-driven team that embraces authenticity, innovation, and belonging
  • Make a difference in the lives of a diverse client community
  • Enjoy the benefits of the mental health fund and professional development support
  • Unique extras like caring for Theodore, our therapy dog-in-training, and our other doggie visitors

Your Role

As Practice Manager, you'll oversee the smooth running of our daily operations while ensuring a welcoming, inclusive environment for all. You'll lead with a balance of professionalism and heart—supporting clinicians and clients, improving systems, and helping us grow sustainably.

You'll also:

  • Lead reception and front-desk functions
  • Manage clinician diaries and client bookings
  • Oversee billing across Medicare, NDIS, WorkCover, DVA & private health
  • Support marketing, social media, and stakeholder engagement
  • Maintain compliance with healthcare and workplace legislation
  • Help us innovate, grow, and support our vision

About You

We're looking for someone who brings:

  • Practice management experience (preferably in psychology or allied health)
  • Qualifications in Practice Management or Business Management
  • Confidence with scheduling systems and billing platforms (e.g. Zanda, Microsoft Office)
  • Knowledge of Medicare, NDIS, DVA, and private billing processes
  • Strong leadership, time management, and decision-making skills
  • Familiarity with HR, compliance, and workplace safety requirements
  • A passion for inclusive, client-centred care

Bonus if you also have:

  • Mental Health First Aid or First Aid certification
  • Experience supporting business development or systems improvement

Required Checks

  • Current QLD Driver's Licence
  • National Police Check
  • Blue Card / Yellow Card / NDIS Worker Screening
  • Full working rights in Australia

Ready to Apply?

If you're passionate about creating a welcoming space where both clients and clinicians thrive, we'd love to hear from you.

Apply now with your CV and a short cover letter telling us why you're the perfect fit for Arena Health Solutions.

You can download the full Position Description on our website: https://www.arenahealth.com.au/arena-team.html

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionConsulting, Information Technology, and Sales
  • IndustriesMental Health Care

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