Manager- Credit Analysts

5 hours ago

Melbourne, Victoria, Australia Thomas Frost Executive Full time
Overview

Due to growth, my client, a leading non-conforming residential lender, is looking for a Manager to lead a team of high performing Analysts.

Key Responsibilities
  • Leading and developing the team to deliver superior customer service.
  • Managing workflow and timely allocation of scenarios and loan applications.
  • Identify training and process improvement needs and liaise with senior management.
  • Building and maintaining strong relationships with brokers, BDMs, and the wider team.
  • Proactively engage with stakeholders to identify needs and support BDMs in relationship management.
  • Improving turnaround times for scenarios, indicative offers, and formal approvals.
  • Supporting credit analysts and BDMs in workshopping scenarios to secure approvals.
Experience
  • Minimum 5 years of experience in a people leadership role.
  • Proven leadership experience managing teams in a customer service or broker support environment.
  • Strong background in broker relationship management and stakeholder engagement.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management

Location: Melbourne, Victoria, Australia


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