Student Advisor

Overview

Join to apply for the Student Advisor role at Macquarie University.

This range is provided by Macquarie University. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$99,161.00/yr - A$109,457.00/yr

*** PLEASE NOTE: Due to the high volume of applications received to date, this advert will close earlier than originally advertised. Closing date is now set to Thursday 21 August 2025 at 11:59 p.m. (AEST)

Role summary

Support student success in a fast-paced, rewarding environment, providing advice and care to diverse cohorts at Macquarie University College.

• Salary Package: From the pro-rata equivalent of $99,161 p.a (HEW 6) plus 17% employer's superannuation and annual leave loading
• Appointment Type: Part-time (28 hours per week), continuing position
• Location: Macquarie University, Wallumattagal Campus (North Ryde)

The Role

In this role, you will be an integral part of a dynamic Advisor team to provide advice, guidance, and pastoral care to our domestic and international student cohorts. You will use your experience to positively engage with the student cohort and guide them to success.

Reporting to the Student Services Team Leader, you will drive the effective delivery and continuous improvement of student support within the College. You will be an integral part of the on-campus student experience, delivering a high level of in-person service to students studying in an intensive delivery model consisting of 5 Terms or 9 Blocks.

About You

We are looking for a capable and enthusiastic Advisor with a passion for student success and support, and who can work collaboratively with both professional and teaching teams. As the College has two overlapping sets of study periods, operating both 5 'Terms' and 9 'Blocks' each year, you will be someone who thrives in a fast-paced environment and loves variety in their day-to-day working life.

Duties include:

• Provide advice and guidance to both domestic and international students in our wide portfolio of pathway courses and English Language Programs.
• Conduct support interventions for students with academic progression concerns.
• Respond to student welfare and academic concerns raised by College staff as required.
• Participate in and support the implementation of College events, such as Orientation or support workshops.
• Assess and process applications relating to student enrolment, such as Reduced Study Load or Course Transfer requests.
• Develop and maintain relationships with internal and external stakeholders.
• Contribute to the development, documentation, implementation, review and continuous improvement of matters in area of responsibility.
• Perform any other duties as required and appropriate for this classification.
• Comply with relevant professional standards, codes of ethics and EEO and WHS regulations.

About Us

Macquarie University College is wholly owned and operated by Macquarie University and provides students with an alternative pathway to a range of Macquarie University's undergraduate and postgraduate degrees by using our accelerated learning model. The College offers Diplomas, a Standard Foundation Program and Intensive Program, a UniReady Program, and two Masters Qualifying Programs (Standard and Accelerated). We also deliver a suite of ELICOS (English language) programs, and non-award language programs, while also offering educational services including study tours, teacher training, IELTS and PTE Academic test centres.

Macquarie is engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.

At Macquarie, we believe in You to the Power of Us — the strength of individuals working together to make a greater impact.

Why Work at Macquarie

We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.

We are a walking distance from Macquarie University Metro Station and Macquarie Shopping Centre, which makes our campus a prime location.

Take a look at our benefits on offer:

• 17% Superannuation
• Subsidised onsite parking options
• Flexible working options
• Training and professional development
• Discounted health insurance (Medibank)
• Employee Assistance Program
• Subsidised membership at the Sport & Aquatic Centre

To Apply

To be considered for this position, please apply online by submitting your CV and a separate (2-page maximum) cover letter that demonstrates how you meet the following selection criteria below:

• Strong experience with providing support and guidance to both Domestic and International students, with a focus on welfare.
• Knowledge of the Australian Higher Education Sector, Foundation Programs and ELICOS sectors, and the regulatory environment.
• Demonstrated organisational and time management skills to efficiently handle a high-volume workload in a fast-paced, complex environment while maintaining attention to detail.
• Demonstrated experience in working effectively with various stakeholders to continuously improve and provide a high level of service to students.
• Strong written and verbal communication skills, with experience in communicating complex and sensitive information to key stakeholders and to those for whom English is not their primary language.
• Strong computer skills including the understanding of student management systems and Microsoft Office suite of products.

Note: The successful applicant will be required to undertake a Working with Children Check, as well as a National Police Check.

Role inquiries

Role inquiries: Akina Banh on akina.banh@mq.edu.au

Application Closing Date

Application Closing Date: Thursday 21st of August 2025 at 11:59 p.m. (AEST)

Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Education

Industries

• Higher Education

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