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Personal Banking Advisor

4 weeks ago

Fairfield, Queensland, Australia Westpac Group Full time
Customer Service Role at Westpac Fairfield Branch

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banking Advisor at the Westpac Fairfield branch. This is a full-time permanent opportunity that will allow you to grow your career while making a difference in the local community.

How You'll Contribute
You will play an essential role in helping our customers achieve their financial goals by providing expert financial advice and seamless service. As a Personal Banking Advisor, you will be responsible for connecting customers with the right products and services, both in-branch and over the phone. Your goal will be to build long-term relationships with customers, understanding their needs today and tomorrow.

What's in it for You
In this role, you will have the opportunity to work with a talented team of people who share your passion for delivering exceptional customer experiences. We offer a range of benefits, including competitive remuneration, flexible working arrangements, and opportunities for career growth and development. You will also have access to a wide range of employee benefits, including banking, wealth, and insurance offers.

Your Key Responsibilities
* Provide expert financial advice and guidance to customers, both in-branch and over the phone* Build and maintain strong relationships with customers to understand their needs and preferences* Connect customers with the right products and services to help them achieve their financial goals* Meet and exceed sales targets while continuing to provide excellent customer service* Participate in regular training and development programs to enhance your skills and knowledge

Our Culture and Values
At Westpac, we are committed to creating a culture that values diversity, inclusion, and flexibility. We believe in empowering our employees to shape their careers and make a positive impact on our customers' lives. We are proud to have created a workplace that is accessible and inclusive for everyone.

What We Offer
* Competitive remuneration and benefits package* Flexible working arrangements and work-life balance* Opportunities for career growth and development* Access to a wide range of employee benefits, including banking, wealth, and insurance offers* A supportive and inclusive work environment