Technology Support Advisor

2 weeks ago

Fairfield, Australia Komatsu Full time

**The Opportunity**:
The Smart Construction Technology Support Advisor’s primary role is to act as a key technology advisor in all civil infrastructure site, machine, and positioning technologies for Komatsu’s external customers. You may also be required to lead, train and guide graduate trainees.

You will be at the centre of assisting Komatsu Construction and Utility Sales Managers and Representatives to sell Komatsu iMC (Intelligence Machine Control) and Smart Construction solutions.

**Roster**: Monday to Friday

**Role Located**:Fairfield, NSW

**Komatsu Benefits**:

- Paid Parental Leave: 12 weeks of paid primary carer parental leave
- Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
- Financial: Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
- MyCareer: Recognition and awards, opportunity to complete recognised Cert III courses, Diploma’s in Leadership & Management, and an Educational Support Program
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
- Yearly Bonus: Potential to receive a yearly bonus

**Your Knowledge, Skills, and Abilities**:

- Act as the liaising business partner
- Provide access to and introduce Smart Construction initiatives within specific regional locations
- Providing advice on operational and technical aspects to technical support, sales, service, ICT and marketing teams within Komatsu as required.
- Providing specialist direct site support to customers includes, assistance, recommendations to machine setup, site localisation, design files and 3D data conversions and other solutions
- Undertake machine calibrations, software uploads, and fitment of Komatsu iMC and aftermarket components
- Conducting specified training, handovers, field days, trade shows, market events for new technology releases and demonstrations as required
- Qualification in Surveying\Civil Engineering\Radio Communications\Digital Technology and/or 3.5 years proven experience working in Civil Construction\Communications Technology industry
- Preferred experience with integrated machine control, set-up, calibration, operation, training and handover
- Komatsu offers a zero-harm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you’ll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._

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