Salesforce Consultant

4 weeks ago

Sydney, New South Wales, Australia Orca Pacific: A Monks Company Full time
Overview

As a Salesforce Consultant, you will be responsible for delivering tailored Salesforce solutions that meet the unique needs of our clients. Your role will involve analyzing business processes, providing strategic recommendations, and ensuring successful implementation and adoption of Salesforce products. This position offers an exciting opportunity to work with diverse clients across various industries, helping them maximize their use of Salesforce for optimal business outcomes.

Key Responsibilities
  • Engage with clients to understand their business objectives and challenges, conducting needs assessments and requirements gathering.
  • Design and configure Salesforce solutions tailored to client specifications, ensuring best practices are followed.
  • Collaborate with project teams to plan, execute, and deliver client-focused solutions within specified timelines.
  • Provide training and support to clients and end-users to ensure successful adoption of Salesforce tools.
  • Troubleshoot and resolve issues or challenges faced by clients post-implementation.
  • Stay updated on Salesforce product advancements and industry trends to provide informed recommendations.
  • Document solution designs, processes, and user guides for client reference.
Skills And Experience Required
  • Bachelor's degree in Business, Information Technology, or a related field preferred.
  • Proven experience in implementing or configuring Salesforce solutions including B2B Commerce and Experience Cloud; bonus for Health Cloud and Nonprofit Cloud experience.
  • Strong understanding of business processes and how Salesforce can enhance them.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities to effectively convey complex concepts to diverse audiences.
  • 5+ Salesforce Administrative/Consultant certifications (e.g., Salesforce Administrator, Salesforce Consultant).
Core Competencies and Attributes
  • Excellent customer service and people skills
  • Effective verbal and written communication
  • Ability to work flexible/various shifts
  • Analytical and problem-solving capabilities
  • Ability to operate with substantial latitude in determining objectives and approaches to critical assignments.
About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. It combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands interact with the world. Its technology and data capabilities are designed to help clients outpace their competition. Monks has received multiple industry recognitions and awards for innovation and growth.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people, embracing diversity in all respects.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Advertising Services

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